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April 2024 by Lawrence Berger
Could be the worst bank of all time. The customer service is abhorrent. Moved to Chase. They lie, cheat and steal. It’s intolerant.
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September 2023 by Yi Wang
A very bad bank. You deposit a check, they hold your money for 10 days claiming they need to verify the check. The check is actually cleared in one day. They earn interest from your money but lie to you.
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May 2023 by Brittany
This is a terrible branch, I would give 0 stars if I could. Employees are very combative and nasty
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May 2023 by William Dawe
Wanted to start a bank account for my daughters, to help them understand banking but I wanted to know what was available. I just showed up at 10am unannounced and was able to have a meeting with "Melissa" and will bring my daughters when they get out of school today for their first bank accounts! Wonderful local service. I just wish they were open on Saturdays. ?
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December 2022 by David N
They don’t answer the phone. You often get someone who doesn’t know what they are doing and there is a very long wait. Not a good situation
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August 2022 by Dana Cavalcante
Very rude.
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January 2022 by Jana Muratori-Asaro
not a place to trust
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June 2021 by A M
Been a customer for several years. They need to reopen this bank. If other BOA’s can open. This one can open up too. Please open this branch back up!
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June 2021 by Norman Plankey
Horrible bank! No services except 1970s style ATM.\ Funny story: somebody put out a bunch of Sikorsky Credit Union ballpoint pens in the \\\"lobby\\\".\ That's the type of bank I want to use! And do!
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September 2020 by Robert Carbonella
This is absurd. Cannot find a branch anywhere locally to do personal banking with. Everywhere they direct you online says this branch is closed. Use Mobil or ATM. Terrible service will lose customers!
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October 2019 by Katay smith
Terrible terrible customer service. Was in bank about 10 min. before closing to change beneficiary on my account and MANAGER Oksana said they were closing or do it on line. This was important. So, I closed the account and took my money to another bank that appreciated my business. Customer Service? No such thing here. The time it took to close my account could have been utilized to change my beneficiary. D***
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June 2019 by Maggie Callanan
Impossible hold times. Have had trouble signing on to my "on-line bank account" - have called 10 times in 8 weeks - nothing has been fixed. I'n moving all my accounts to a bank with real Customer Service. This bank is THE WORST. Go elsewhere - np
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April 2019 by Katie S.
This is by far one of the best BoA's I have been to yet. Everyone was extremely friendly helpful. Especially Victoria Cover. She is very knowledgeable and friendly. I left very satisfied with my visit.
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December 2018 by Stella Wang
Service is terrible. Every time I tried their notary service, they always find a lot of excuse to delay and refuse. It only takes 5 minute to do notary but they ask you come 3 days late.
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November 2018 by Krisna P.
annoying! went two days straight turned away on those two days just because only one person has special access to some b******** if i only have another choice i wouldn't go back to this location. the aggravation it caused me in two days was overwhelming!
