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April 2023 by ellen brown
Cheryl was efficient and knowledgeable. Made tax experience easy. Would recommend.
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August 2022 by Crazy S.
I had a very good tax experience. Very knowledigle. Will continue coming back. Thank u!
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August 2022 by Mike H.
I had a very good tax experience. Very knowledigle. Will continue coming back. Thank u!
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May 2022 by Kathy Ronan
Jeannette Hirschfield is very professional, knowledgeable and friendly. We felt confident in her handling of our taxes and getting the most favorable results for us. She is a pleasure to work with!
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May 2022 by Its Me
I wish I could describe my disappointment. I met with Jeanette and sat for about 20 minutes. After she discovered I have an LLC return to do she passed it off to Cheryl who was supposed to price and complete the returns as I had legal matters balancing on financial disclosure. Neither of these things happened. Three weeks later I called to speak with Cheryl. Two days later I was able to track her down since she did not respond to my emails and their VM system is trash. At this time (on tax day) she told me she hadn't so much as looked at the documents yet and "she's busy". She did not realize it was a "complex" return and the best she could do is file extensions. Fast forward. Never heard from her again so I filed the extensions. It then took 2 emails to get a response from her asking when she could price and complete it. She replied "as soon as possible". That was it. Again I asked her to price it and she responded with $500 plus for the partnership return plus plus plus. Mind you, my returns are not complex. The business was just started and has no revenue. My personal returns I can do on a 1040EZ. If I wasnt in a hurry for personal reasons I would have done them myself....now...I have to do them myself anyway.I would NEVER recommend this group of under educated non-cpa "tax preparers" to anyone. What a horrible disappointment. Most especially Cheryl. At a minimum, be respectful and tell people when you are not capable. Pathetic. Truly.DO NOT USE!!!
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April 2022 by Jen Hillery
After nearly 2 months of having our paper work, our pretty simple taxes hadn’t even been touched. It was a run around trying to get a hold of anyone. We had an appointment scheduled but we’re talked into uploading everything online. I assumed they would just get them done during our scheduled appointment but boy was I wrong! April 18th now rolls around and they file an extension for us, don’t give us an estimate on what we owe for state. Again they hadn’t even looked at them! My husband checks again this week and he is told we are missing paper work. But after 2 months you haven’t figured that out? I don’t understand how this place is still open. We now owe a penalty on top of what we owe for state. We reached out to a local CPA who not only got them done in less the 3 hours but we weren’t missing a thing! I feel as though we should be charging them for our penalty. As a family of 5, we could have used that extra money instead of paying a penalty that could have been avoided. DO NOT TRUST THESE PEOPLE, DO NOT USE THEM!!!!
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March 2022 by Albert Krapf
Jeanette was professional, knowledgeable, efficient, courteous, and personable. It was a pleasure to work with her.
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July 2021 by D Isaac
Excellent service
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May 2021 by Minnal Packiam
My tax preparer, Cheryl, was extremely knowledgeable and helpful. She answered all my questions completely, and in a timely manner. It was clear that she was genuine, and she wanted me to get all the tax deductions that I deserved.
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May 2021 by james scott
no internet for my records for email.no copy machine and charged me 500.00 dollars
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April 2021 by Beth Larkins-Strathy
I drive back to Southbury every year even though I live 35 miles away. I have worked with Cindy Arendt for maybe 20 years??? and she always does a great job.
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March 2021 by Botch 58
Friendly, fast professional service.
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March 2021 by juanhimself123
Service was amazing
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February 2021 by Pam Conboy
Very competent.
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February 2021 by Martin Piatti
Jeffrey is absolutely the best accountant out there, flawless returns!! Kind and professional