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March 2024 by Jake Alcorace
Please do not listen to the rating on this location. THIS IS THE ONLY CHIPOTLE I FEEL COMFORTABLE GOING TO ANYMORE. They ALWAYS have everything, the employees move fast through lines, and the staff in charge of making the food always has new stuff ready for when they run out so you’re never missing anything. Incredible staff, so hardworking. These other chipotles (Shelton & Milford) could learn plenty from this staff. Great work
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March 2024 by khadija farooqi
First time at this location and the staff member that checked out my order was incredibly rude. Was asking me questions about chips from the cashier as I was still all the way to the left choosing what rice I wanted. Asked me again wether I was paying separately or together with another person as I was in the middle of ordering. He could have waited for me to finish and get to the register. He also spoke in a low tone and was upset when I couldn't hear him. I felt very rushed (there was no one else in the restaurant waiting) and uncomfortable. My burrito was also made poorly. Was not a great experience at all.
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March 2024 by Deb Cody
Food and service were amazing!Vegetarian options: Tofu, beans, vegetables cooked and raw, guac!
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March 2024 by karen janiak
Best Chipotle I've been to in a very long time.....service was exceptional and the entire transaction was a
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March 2024 by Riley McDonnell
At Chipotle there are many mexican cuisine options to choose from. Its completely customizable to you and you don't have to deal with the anxietly of telling the server that you want to change and customize a food item that already comes with all sorts of food items. When I go to Chipotle, I always get a bowl and I would highly recommend it. There are many options and once you choose the food item you want you are able to choose what you want in it. From your type of rice, to even type of salsa, if you dont want something or want a certian kind, you can have it. Inside everyonme is very friendly and I believe that the prices could be a little steep but its very worth it. The atmosphere is very appealinjg with boths stools, booths, and chairs for seating. Overall, anytime I go to Chipotle I enjoy the food so much and woulod 100% recommend.
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March 2024 by Michael Longo
If you happen to find yourself around or in the Southbury Shopping Plaza in CT, Chipotle is the place to go. Unlike many fast food restaurants, they cook their food fresh, and the smell and steam of the grilled food fills the joint. If indecisive about what choices to make (there are so many), the burrito is the way to go. The kind and welcoming staff toasts a tortilla, and brings you through the options. The cilantro-lime rice adds a flavorful pop to the tortilla. The steak adds a rich mexican taste filled with flavors and spices that cannot be found in steak elsewhere. Finally, the best option for the entire burrito, the tomato-onion salsa, adds a subtle but flavorful kick to the rice and steak. A great addition to the burrito is the tortilla chips. The crispy and crunchy chips sprinkled with cilantro-lime salt is an addiction. The great staff and food are clearly the best in fast food. Once you go here, you cannot go elsewhere.
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March 2024 by Alexis Crofford
I really enjoyed this restaurant. Last time I went here, I came with my family. The food was really good. Everyone enjoyed it. They have customizable burritos and burrito bowls, as well as children's meals.My only issue is that the service takes a long time for what the food is. This is understandable, due to the fact that everything is handmade in front of each customer.The food is very good. You can customize everything to your liking, so you won't have to pick out anything that you dislike. The meals are very filling, and they help me get through the rest of the day after an afternoon lunch.The atmosphere is very nice. There are booths and table that families can sit at. The inside of the restaurant looks very nice.
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February 2024 by Robert Porter
Nastiest Chipotle I have ever seen. None of the tables have been cleaned. The area around the soda machine looks like it’s never been cleaned. We walked in stayed long enough to take photographs and left.
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February 2024 by Dave L
I ordered a steak bowl and the serving was generous. The counter people were friendly and didn’t skimp on the portions. Didn’t know there was a $3 charge for guacamole. They should have stated the price before offering it. Typical fast food type place - no atmosphere.Parking: Very tight parking and it was crowded.
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January 2024 by donald woodin
I have never had an experience like this, mostly all of my reviews are positive. This place was, in my opinion one of the dirtiest places I've been in. All of the tables had old food and dirt on them, the line where they were making burritos and such had old food and dirt and they were dragging the new food through the old spilled food, the cooler with the side in front of the cashier was packed with old food scraps and dirt. The men's room was not clean. It was so bad I would not even order food there. When I mentioned the filthy condition everywhere to the cashier, he smiled and ignored me. I would not recommend this store.
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January 2024 by Kadriya Bikbova
The girl making my bowl was sweet, and gave me extra chicken just because. Service was fast, not a lot of people in line. My bowl tasted delicious, fresh. Love this place! Paid $11.11.
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January 2024 by alexa victoria
Been to this location more times than I can count and I’ve had some… questionable experiences. The portions are something that’s been complained about many of times. Its practically child-sized and for the price… a little ridiculous. I understand inflation, but for $20+ I should be getting what I pay for. But what I can say is that when Eli is there, service is incredible. Her customer service is phenomenal and her energy is very welcoming. Eli works fast and she is great at listening to exactly what you want. I’m not sure if she’s a manager but if she isn’t, she sure deserves to be! She saves this store for me.
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December 2023 by Monica Gilson
Do not order ahead at this location- last night was my third time ordering ahead here and the third time the order has been delayed for more than 40 minutes- ordered at 7:05 and when I arrived at 7:30 still not ready and had many orders ahead of me, was told that it would be at least another 20 minutes AND they were out of white rice. No one in line though? I got notification at 8:05 that my order was ready even though I cancelled. An hour for an order ahead order? You can certainly do better- I could go to stop and shop next door and buy ingredients and cook faster. ??♀️This is now the third time I have contacted customer support to get a refund and cancel my order. I guess my fault for thinking they would pull themselves together by now. Clearly corporate doesn’t care that this is a consistent issue as I know others have complained as well. Agree with all the other reviews that this place is dirty, trash always overflowing, drink stand gross and tables sticky and unwiped. If you can go to another chipotle I would recommend you do so.
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December 2023 by Chris R
Staff is
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December 2023 by Grahamcracker
Alright food but the place is really