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July 2023 by Kevin Miller
Great location, friendly staff and clean store. Highly recommend
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May 2023 by stephanie lk
Very busy. The checkout line was long, but worth it. Great sales and all associates were pleasant and helpful.
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April 2023 by Diane Sherwinsky
Not a big fan of Old Navy. Never was. Went into this store out of curiosity thinking it might be different. It was not. Not impressed. High prices; for the quality. Wish they had put another clothing store there.
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April 2023 by Marie Douglas
I went there with friends. While I didn't buy anything my friend purchased several items. The store was neat and clean with a good selection of clothes
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April 2023 by Patricia Ray
Good deals, I am always going in just to look around and they have amazing sales in Southbury, CT..
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January 2023 by Kristen Cavallaro
Always find something nice and great deals.
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January 2023 by hector vásquez
I like this store very much, shop here for my kids, and prices are great especially the sale section you find great things. Today as I was waiting on the checkout line I over heard one of the employees getting yelled at by two managers, I understand some miscommunication was made but it was not handled professionally. If you going to talk to one of your employees that should be handled privately not on the floor where everyone can hear.
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November 2022 by Jennifer Vogt
The store itself is nice. Bright, well-stocked, and fairly organized (expect the clearance). The staff is absolutely awful. Not friendly, cold, and uninviting. Avoid this location if you can.
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November 2022 by jeffiner0127
The store itself is nice. Bright, well-stocked, and fairly organized (expect the clearance). The staff is absolutely awful. Not friendly, cold, and uninviting. Avoid this location if you can.
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October 2022 by Rachael Dunfee
I would give 0 stars if I could. Very disappointed with the customer service at this location.. I was told by a customer service representative that because online sent me the incorrect size I could go into the store and return it without a problem. Well that was not the case at all, I was told that it would not be able to go back into their inventory because it is incorrect. I understand this, however, this is poor service to deny a problem that wasn’t my fault in the first place. Why would you not be able to make an inventory adjustment? I will no longer be shopping here and would suggest that if this is the case in all stores I would hope that you would do what’s right for the customer and do an inventory adjustment! The leader on duty that I spoke to was Vicky, thanks for showing me how unimportant your customers are to you.
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September 2022 by donna smyser
I seem to find something everytime I go and the staff are always knowledgeable and polite.
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July 2022 by Tellsit Likeitis
I will never forget around the summer of 2021, approximately, when things were getting back to normal, somewhat, this store stood out for a major reason. While all other businesses were sporting all types of warning signs with rules and regulations (and not enforcing them, by the way), Old Navy had a wonderful sign that simply said "All Are Welcome". God bless you, Old Navy for not giving into the nonsense
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May 2022 by Michelle Silva
Everytime I go to checkout there is a long lime and 2 cashiers.
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March 2022 by Jocelyn Vosgerichian
I like the clothes and the customer service. The clothes are more casual wear and active wear.
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February 2022 by Kathleen Savino
Only go into this store when I absolutely need to. Unfortunately it's one of two of the only places in town to buy clothing for my grandkids. I do not care for some of the staff that feel the need to stand around and gossip about the customers. Funny thing is, it's not the young employees that do it, it's the older employees who are management and seem to think they have earned their right to disrespect customers and have a laugh at their expense.