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November 2023 by Rebecca Palmer
Long story short - my husband and I were traveling from Massachusetts to Pennsylvania with 3 horses on board. About halfway thru our trip (Southbury, CT) we blew a brake line. We safely got off the highway and started making calls. I won’t mention names but we called 6 other places in the area (including Ford dealers), none of which had room or a technician to help us, even in our somewhat emergent situation (horses on trailer). One of the last places I called recommended that we try Shawn and Sons. I called and spoke with Ray. I explained my situation and he seemed hesitant at first, and I was ready to be let down - again. They did everything but!! Ray told us to safely get the truck to the lot and they would go from there. They would help us if they could. We made it to the parking lot and a technician (Paul) came out to assess the truck. He said he was 100% confident that he could fix it - pending they could find the part. After part searching for the next 30-40 mins the part was located and we went to pick it up. Ray, Shawn, Paul and the rest of the crew got us fixed up and as good as new!!! The horses were perfectly happy the entire time (believe me, if they weren’t it would have been so much worse). We are so thankful and grateful for them getting us back on the road!! We knew they stayed later than they were supposed to but come to find out they had bumped at least one other customer to get us taken care of - who was understanding when they heard our situation. Again - we are so so grateful for all their help. If we lived near them we would use them for our everyday needs!!! Thanks again!!!Service: Brakes
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November 2023 by Michael Lodice
Professional, polite, expert and most importantly honest service. I would strongly recommend Shawn and Sons to anyone! Thanks so much for keeping my old Silverado going!Services: Electrical repair
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November 2023 by Doug Lindland
Fantastic service! They listened to all my concerns, and I am very pleased with the job they did! They are very experienced, and communicate clearly and priced competitively. Highly recommended!Services: Wheel alignment
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October 2023 by donna goldberg
Sean is a great guy his sons polite . However the guy at the desk Ray , would put me on hold for 10-15 min and talk nonsense to the owner . I’m just dumbfounded as to what this unprofessional man says about the customers . He reworded my concerns and now I’m not welcome there ?? So very strange . Deal with the owner straight up , not this man .Services: Tires
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October 2023 by J C.
Our go to for service. We trust Shawn and find him to be honest and fair. Have used him and his team for over 5 years now for multiple cars and are very satisfied with their work and the price always seems reasonable. Glad to have a reliable garage close by!
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September 2023 by Jennifer Cadwell
We have used Shawn & Sons several times now and the experience has always been the same! Awesome customer service, fair prices, timely repairs, great communication, and they're honest. Definitely recommend Shawn & Sons!
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August 2023 by Jessica Grutkowski
We had an amazing experience! My car needed new breaks. The team at Shawn & Sons ordered the parts and fixed my car quickly so I could go on vacation the next day. I was so thankful! Everyone is super friendly and communication was amazing! 10/10 recommend!Service: Brakes
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August 2023 by Steve Johnson
Shawn and his team are top notch and my first choice for servicing my 2012 Mercedes. They provide a factory-level service experience at a reasonable price and with courtesy, professionalism and friendliness.
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August 2023 by Patricia Rodriguez
I’m a new customer to this establishment and I plan on continuing to bring my car there for service. They addressed all my concerns and both jobs were done in a timely manner and done right the first time. They are very professional and very reasonably priced! I would highly recommend them for your auto repair needs. ????Services: Auto engine diagnostic
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August 2023 by Carl Heath
Shawn and his staff will give your vehicle top notch treatment. They service my 2008 Audi RS4 and it always leaves driving great.
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August 2023 by Kasey Walker
Great first experience with Shawn & Sons. My transmission work was done quickly and at a surprisingly reasonable price.
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July 2023 by Jen K
Shawn was knowledgeable, kind and got me right in to fix a minor problem with my truck. Appreciate his time, as well as his staff who took good care of me!Service: Electrical repair
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May 2023 by Elana a
They always go the extra mile and it is much appreciated, thank you. They’ve helped me with a busted splash guard, a random whirring noise in my brakes, and my cars annual maintenance. Always professional and always great service. Thank you again.
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March 2023 by hedy sharp
My granddaughter recommended Shawn and Sons to me and I have used them ever since for my car repairs and maintenance. We appreciate the friendly employees and quality repairs.
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September 2022 by Nancy Middendorf
Highly recommend! I had never been here before and the service was great! I had an urgent issue and they were accommodating and Chris was very patient with me and my questions.Services: Battery
