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February 2024 by Charles Woodin
Good grocery store
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January 2024 by Karen R
The butch in Southbury Stop and Shop could not have been more helpful, professional, or courteous. He cut the perfect size Prime Rib of beef for us and "trussed" it all up for us. The customer service is exceptional. I can't recommend this Stop and Shop enough, it is well worth the drive from anywhere locally just for the service and the quality.
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December 2023 by sharon engle
Shop here all the time and always receive excellent customer service.
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December 2023 by Patricia Dean
I chose to use a cashier instead of self check out. After ringing up my groceries which totaled 52 dollars and change I was told I had to bag my own. WHAT???I was flabbergasted!!! If I knew that to begin with I would have just done the self check out. Heck I can scan too. Why are you paying this guy???
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December 2023 by Ira Michael Blonder
Pluses: Seafood section offers real alternatives to the typical lineup of Norwegian Salmon - and at comparatively better prices (I paid $14 for a serving of Wild US North Atlantic Salmon vs $22 I would have paid for a similar portion at ShopRite).Minuses: offers, occasionally, too green fruits & vegetables. Offers apples coated with too much wax. Mixes up red squash with genuine sweet potatoes.Yet another minus, self-checkout list of store content is incomplete. I experienced significant overpricing.Yet another plus, when I brought pricing error to staff attention, they corrected right away.Stop & Shop policy on what to do when pricing errors are found at self-checkout (customer gets the item at no charge) is a plus
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December 2023 by Michael T. Lieberman
Great shopping, busy place !Parking tough on weekends !!
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November 2023 by Erich Wenis
Haven't shopped here in some time due to higher prices than other supermarkets.BUT, came by for extra thanksgiving items and found a good selection, clean store, and fairly well organized.Still too much focus on self check out, when half the check outs are blocked with displays
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November 2023 by Audrey Cook
Great place for a quick shopping trip, or to buy some items you can't get in other stores.
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November 2023 by P G.
Don't shop here much at the Southbury Stop & Shop and within 5 minutes from my house due to bad past experiences in regard to customer service. First off why would I even shop at a Supermarket after spending close to $300.00 and have to deal with a self-checkout because you often have 1 to 2 working registers open. Forget the fact that your store rarely has baggers. I was just about to just leave all my groceries in the cart but instead ran them manually thru the self-checkout which took 25 minutes with multiple issues which needed attention. And of course, the disgruntled Stop & Shop employee managing the self-checkout had a very bad attitude. NEVER AGAIN WILL I WASTE MY TIME AT THIS CRAP STORE. I will pay a little more for a much better customer experience at Caraluzzi's in Newtown CT. How many other families are really going to do this especially with a kid or two shopping with them. Think about. Hire real people. No need to respond Elizabeth J. There is no excuse for this bad service. Fix it.
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October 2023 by S A
The old lady with the chin hairs very nasty should be home it’s pass her bedtime
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September 2023 by Matty Spak
Prices are high, store is cluttered, and you're probably going to have to check yourself out if it's the evening. They typically only have one cashier working.
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July 2023 by Kristine Rizzo
To the person who tried to hide the last package of smoreos 6/15, you didn't hide then well enough. Sorry, not sorry. Stop and shop had a great selection!
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May 2023 by Nicole Marie
I will surely no longer be shopping here after witnessing the employee with blonde and blue hair shaved on the sides yell at a two year old child for coughing! After I apologized to the child's mother for such disgraceful behavior from a store employee, I found out the child has severe chronic asthma that is exacerbated by warm weather and seasonal allergies. What I witnessed was apalling and on Mother's Day nonetheless! I will be sharing with every one I know and will be sharing with local mom groups so they are aware what kind of employees this store employs.
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May 2023 by Norm S.
Good selection of meats for a stop and shop. Maybe it was a lucky visit but this one was stocked nicely!
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January 2023 by T Elliott
Has always been a favorite grocery store. Well stocked. Has what I need.