Cumberland Farms in Southington is a clean, well-organized, and efficient store, though some note it is a bit outdated. The staff receives consistent praise for being pleasant, very helpful, nice, decent, and focused. Customers highlight the excellent customer service and the good coffee. While some mention that features like Apple Pay at the gas pump would be convenient, the quality of service makes going inside to pay a positive experience. It is also a noted location for lottery tickets.
Seem that management was not as good as it should have been . Responsiblities were lacking. Marie was always cordial & helpful, I’m glad she is still there. Things seem better under the new management
August 2025
Marie is the very best and she has great customer service
April 2024
I was in Cumberland Farms in Southington quite a few times, Marie was pleasant, very helpful and made the best coffee. Also the rest of the staff was always helpful.
