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January 2024 by Mazie Logan
Each time, I have called them, for any issues with my car, I were nevered turned away. These men are quick and very efficient. I don't ever have to wait for a long period of time. I truly appreciate the entire staff at the Southington, CT Firestone. They are great! ?
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January 2024 by Rob
Took care of my alignment immediately, super friendly and helpful. Specifically came out of my way to visit this one instead of the Bristol one that's a bit closer - no regrets!
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January 2024 by Chris Nichols
I used to go to the Waterbury location but I had some difficulties there, and the first time I came to Southington. The manager (Nick) was so friendly and informative and consultative. I’ve been coming here ever since and I bring all of my families cars here. Great location, great customer service.
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January 2024 by Surinder Kaur
The service is really great!!
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January 2024 by David Salemme
Customer service was excellent!
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January 2024 by Michele Forbes
Have been to many Firestone Locations and find its all about who works there. Nick was so helpful, profesional, and stayed calm even when it was crazy buzy. I appreciate his service so much!
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January 2024 by Rachel Spotts
Fantastic service. I'm from out of state and was traveling through the area on vacation when my car started to smell hot, like something was overheating. With it being New Year's Eve, and a sunday, every other garage was closed. This place wasn't. I called and asked if they could take a look. I was able to get my car in and taken care of, and in about an hour, I was on my way. Nick was excellent and kept me updated as they looked at things, and even though they couldn't find anything wrong, he offered other suggestions as to what the smell could have been from. He also charged me the lowest amount he was able to.
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January 2024 by Jessica
Do not recommend!Went in for tire balance and alignment due to shaking of steering wheel. They didn’t even test drive car before or after. A few days later shaking was back and worse than before at high speed then a noise starting on the driver left side. Took it to another mechanic and my wheel was about to fall off. They never tighten my lug nuts all the way. Shaking was still there. So I got the balance checked at another local shop and they didn’t even balance the wheels right. Never again
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January 2024 by Tomasz Backiel
Fast service good communication
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January 2024 by Perry Timothy
Great service and kind caring staff.
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January 2024 by Steven Lord
Technician was very professional and courteous. Work was performed in a timely manner and with no issues.
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December 2023 by Jonathan Ramos
Customer Service reached out quickly to let me know that there was a more convenient appointment time that would work for me. The day of, Nick was friendly, insightful, and great at conversation. For what I needed to get done, all was complete in a reasonable amount of time. Will be back for future service I may need.
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December 2023 by Daniel Boyd (NismoDPB)
I've been coming here for years to get my tires serviced, usually for seasonal tire changes. The job gets done fast and done right, my car comes back to me the way I gave it to them and I am never waiting long. Can't beat the convenience really especially compared to how long my dealership would take to do it. Hard to beat the price too.
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December 2023 by Joyce Klinzmann
I have been a satisfied customer of Firestone for over 15 years. They provide excellent customer service by letting me know if there are any issues with my car, but not pressuring me. They have a knowledgeable staff and are always efficient and friendly. I would recommend them to anyone.
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December 2023 by Nick Jake
Wonderful service from Southington Firestone. Brought my car in for emissions, got right in and right out. Nick at the service desk was informative, friendly and keep me up to date of any issues. One of the easiest garage experiences I ever had. Highly recommend.