Leslie’s in Southington, Connecticut, is a trusted neighborhood pool store that offers a wide selection of pool and spa supplies. Customers appreciate the friendly and professional service provided by knowledgeable staff. The team is known for resolving issues quickly and offering helpful solutions, with staff members like Jeff and Chris earning high praise for their expertise. Leslie’s provides complete pool care, including free in-store water testing, cleaner inspections, and free labor on repairs. Customers value the convenience of shopping in-store, online, or via the Leslie’s app, along with the benefits of the Leslie’s Pool Perks Rewards program for savings and special offers. Whether purchasing pool chemicals, equipment, cleaning accessories, floats, pool toys, or a new jacuzzi, shoppers find great prices and helpful assistance. Overall, Leslie’s is recognized for excellent customer service, knowledgeable staff, and a positive shopping experience.
Jeffrey was amazing. He dealt with a challenging customer who was demanding a refund with grace and compassion. He should be celebrated for his composure and ability to remain calm and respectful. Great job!!!! We need more Leslie associates like Jeffrey!
May 2026
Great customer service. Had some good deals. Store is very clean and convenient.
August 2024
Everytime I come to this location I know that any question I have, Jeff will have a solution. He makes it very easy to find the solution & fix any pool problem I may have. Thanks Jeff for all your help.
