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“I was welcomed immediately, and all my questions were answered politely and professionally. Michael even set my new iPad up for me and explained what the next step would be when I got home. I am very happy”
“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“I went to the Plainville Verizon store with my wife and granddaughter to ask about lowering my phone bill. Not only did we get a more affordable bill we also added a third line for our granddaughter and great promotional free phone. Come see Ethan also the District Manager is phenomenal and very hands on.”
“I went into the Verizon on Wolcott St to get my phone upgraded. I was greeted by Kathy, the owner, she was very busy but made sure to greet and give attention to all the customers waiting. She went from person to person and tried to help everyone while customer's phones were updating or being transferred. She was so friendly and personable and I enjoyed chatting with her. There were two other employees working with other customers as well. From my observation, they were knowledgeable, patient, & friendly. Etan helped me and he made the transfer of my II Pro Max to 17 Pro Max so easy. He was friendly and made general conversation along with Kathy, that it made it feel more like a visit than a business transaction.
This is the kind of customer service that seems to be fleeting these days, but thankfully, it still exists at this Verizon store.
If you are in need of an upgrade or just want get started, go see Kathy and her staff. They are so knowledgeable of the product they are selling and they seem to genuinely care about the time that they spend with you. As busy as they were at no time did I feel rushed or dismissed.
Thank you Kathy & staff for a great experience!!!”
“Hector helped me purchase a new iPad Pro for my business im so happy with my purchase. He was very informative and answered all my questions. He made the process smooth and easy !”
“If I remember right, everybody was awesome treated me like a queen. I felt very comfortable asking a few questions and that’s about all I could say keep up the good work.”
“Justin helped me transfer my service from my old iPhone 11 to my new 17 so quick and so easy. Not only was he friendly and made the process so easy, he offered to update and change my account in other ways to help me. The customer service I received with Justin and this AT&T location was the best I've ever encountered and I will 100% go out of my way to come back here to receive help in the future. Thank you again to Justin, you made my day!”
“I had a scary issue with deleting a game which had pop-ups of ads and a warning about viruses. I was in panic mode. I visited the AT&T store on Broad St Meriden and Leonard fixed everything in about 5 minutes. I can't say how relieved I am with how professionally he dealt with this issue. Love this store!”
“Excellent service, no wait time!!!! Perfect experience. Very knowledgeable staff Darian was patient & w ad liked me through everything
I’d give 100 stars if I could”
“Brandon was so helpful and patient with us when switched service providers. We encountered difficulty with our online order but Brandon was able to troubleshoot and get it figured out for us.”
“Hands down the best experience I've had in a long time from a cellphone store.
Nate did his thing and helped through so much crap from my old company. Thanks Nate and I'll be back for the next needs and wants lol.”
“I just want to say Ashley is the most amazing and helpful person I’ve ever came across dealing with a cellphone services and her perfectionism and dealing with conflict is paramount I will only ever being returning to her anytime I have anything to deal with”
“Looking to fix my cell phone crack screen and must say this guys actually walk the Xtra mile to fix my brocken screen,good job guys..and thank you very much for taking the time..to help me..definitely recommend there service..”
9AM - 6:30PM
131 Whiting St, Plainville
Mobile Phone Accessories
“Great customer service. Highly recommend coming here for any repair or technical issue. Luis was very professional. Came in for a screen repair and he also fixed charging port for no extra cost. Great business”
“My experience here was very smooth and the owner was very professional also off street parking is always a plus! Purchased 2 phones for my kids he made the transaction very smooth appreciate your service Thank You!!!”
“What a great experience I had at the Plainville, CT AT&T store today!!!! Two of the nicest, most helpful people assisted me—Jayla AND Adam—you should be so proud of them!!”
“RJ was great. It was the second T-Mobile store I’d visited that day. The store was incredibly busy, but he took care of me incredibly well. I felt like I actually received useful and relevant information. I’m beyond happy with my experience.”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
9:30AM - 7:30PM
728 Farmington Ave, Bristol
Mobile Phone Accessories
“Jonathan Store did a great job toda. He is helping a lot. He’s is nice and doing his job in a perfect way. Thank you Jonathan.You
made my day! I really appreciate”
“The representatives at Metro PCS were super helpful and efficient, and helped me to add multiple products at minimal cost and saved me a significant amount of money and were very friendly as well!”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Mobile Phone Accessories
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
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“Wonderful experience from start to finish! Easy to schedule the repair via text after the insurance claim was filed. The screen looks better than it did before in terms of quality since he replaced it with a Samsung factory glass, makes a big difference in quality! He was honest, friendly and professional!”