Russell Cellular, a Verizon Authorized Retailer located at 531 Farmington Ave in Bristol, CT, offers a wide range of the latest mobile phone technology. Customers frequently praise the friendly and professional staff, especially highlighting helpful associates like Joe, Nick, and Chris Perez. These team members are known for their patience, willingness to spend time answering questions, and providing thorough explanations about plans, trade-in discounts, and device features. Many customers appreciate the personalized service, noting that staff members go above and beyond to make their experiences enjoyable and stress-free. Whether transferring services, purchasing new phones, or upgrading devices, visitors consistently mention the welcoming atmosphere and knowledgeable assistance. Overall, the store provides a positive, helpful environment where customers feel valued and well taken care of during their mobile shopping and service needs.
Thank you Deshawn (I’m sorry if I spelt your name wrong) but you were very informative and helpfull! easiest phone transfer and phone activation ever! No lines to wait in, 11/10!
March 2026
Very good customer service. Dyshawn helped me out with my phone upgrade and it all went great!
February 2026
Excellent service, no wait time!!!! Perfect experience. Very knowledgeable staff Darian was patient & w ad liked me through everything I’d give 100 stars if I could