The UPS Store #4942 in Southington is a locally owned business that specializes in packing, shipping, printing, document finishing, and more. Customers appreciate the expert services, including notary, shredding, and faxing. The staff, especially Dee and Norma, are often highlighted for their helpfulness and professionalism. Dee is known for his calm demeanor and ability to make clients feel at ease, while Norma has been praised for her dedication, including staying late to assist with notarizing paperwork. Many reviews mention the welcoming atmosphere, making customers feel like family. The store has earned a loyal customer base, with clients returning for over two years due to the accommodating service, even going above and beyond to help with unique requests like refrigerating medication. Overall, The UPS Store in Southington is recommended for all shipping and mailing needs.
The person at the desk gave a big help. very nice and helpful . I wish more people more like the lady at the UPS store. Thank you very much
August 2026
Showed up at 6:38pm and the door was locked. They apparently close at 6:30. I started to walk away but the owner rushed to the door to let me in and complete my shipping. Fantastic customer service. Above and beyond what I expected.
August 2026
Nelly was fantastic. Kind , curtious and really knew her job. Excellent service!
