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March 2024 by Bryan Lim
Mostly-online bank that has sign up offers but is notorious for locking funds and accounts when you attempt to withdraw. Check the TrustPilot review for thousands of others with the same experience. My account has been locked for weeks, and despite filing complaints with the Consumer Financial Protection Bureau, Better Business Bureau, and the state Comptroller and threatening legal action, they still have not even reviewed my case yet, as I am told by their awful customer support. Fraud of a bank and their actions are illegal - avoid!
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September 2023 by Riza Bayoglu
I filed an application to open a checking account, and I should have known from the first interaction that this business is not a good one. It took several attempts to apply online as their website is not functioning properly. And when I finally applied, they requested a bunch of documents to verify my identity, I sent the documents they needed (had to do that twice), just to learn they rejected my application. This is my worst experience opening a bank account. I requested the consumer report to see why the rejection happened. I have excellent credit score.
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November 2022 by Mary Few
Do NOT use this bank!!! They are HORRIBLE!! New research nurse job at major healthcare system. First check is LIVE check and they put a massive hold on it claiming “unlikely to collect” HUGE health system, major cancer research center. When I called in, was LITERALLY SCREAMED at by customer service. Multiple people attempted to lie about regulations as if I was too d*** to understand banking laws. Manager told me banks do NOT call other banks to verify if a check has cleared. The list goes on and on.This bank has a healthcare targeted financial option because they think doctors and nurses are too stupid to understand financial regulations.
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November 2021 by Jupiter U.S.
Worst bank in the world! Tried to open a bank account with $500 bonus. But they never replied.
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February 2019 by Yumac L
Brand New bank
