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February 2024 by Chris Ingram
Jarrett is extremely patient and helpful!!! Highly encourage everyone to give this place your business!
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December 2023 by Jonathan O'Brien
Everyone is really helpful.
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November 2023 by Aaron Jackson
Just bought two brand new Iphone 15 max pros thanks to the ever so polite and skilled Ben. For only being at this store for a month we were blown away! Would recommend to anyone and everyone.
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May 2023 by Totally Kayla
Awesome!!! They were so accommodating and so kind!! I would recommend anyone to go here. I honestly just don't have a bad thing to say! I love going to this location!
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July 2022 by Bree Peck
We have had really good experiences here. The staff is super helpful. They are pleasant and easy to work with. Brooke is absolutely phenomenal and really helped us with a handful of issues. The younger men in the shop chimed in and also helped us figure several things out. I definitely recommend.
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March 2022 by Aaron Tavernier
Amazing level of customer service, I was in a severely desperate situation with my last phone, just 3 months old and completely not responsive,. After a lengthy situation with this phone and several replacements, I needed new and now as my entire life is on my phone, and I was.literally crippled,. i got into a new device, with using My "device dollars" never happened before I've experienced , and been told, but this was seemless and painless at the most necessary of times. Thank you MacKenzie and the Ruserll Cellular Team, I'm proud to say I'm a aatisfied customer and will be a loyal one.going forward if this is how they treat their customers. It is so nice to see a retail business that understands the necessity of true customer service and building a relationship with your customers that lasts forever! Well done!
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March 2022 by Cathy Gleason
MacKenzie was such a great person, and a big help. Give that girl a raise!
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December 2021 by Brad Ouellette
MacKenzie was great! Wonderful customer service would visit again
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November 2021 by Kelly Ivaldi
I worked with DJ at Russell Cellular. He is professional, knowledgeable and a pleasure to work with. His knowledge made the experience flawless. Thank you DJ!!!
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October 2021 by Dan Sims
Great service and friendly staff.
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October 2021 by Lori Dusza
The two people who helped us were very knowledgeable and pleasant. I was happy I went to this Verizon.
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October 2021 by Donna Averett
DJ is very knowledgeable and courteous. This transaction went very smoothly.
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August 2021 by Diana Kent
Mackenzie was awesome. She was patient with all my questions and helped tremendously when there was a hitch with getting my new phone to activate. I highly recommend Russell Cellular in Stafford.
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August 2021 by Sarah Brady
Dan got me set up with exactly what I needed, and was very kind and patient with my phone disaster. He saved the day!
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July 2021 by Austin & Nealy Parke
Staff was amazing and very kind 10/10 would go to this store again for my Verizon needs ! I believe the people on the floor were McKenzie and DJ. Awesome staff.