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October 2023 by William L.
This review is for the Shell gas station only. While I have been here before during midday hours and had no issues, I was disappointed recently when I came here at night. On their own website they clearly show "Open 24 Hours" but they are not. I navigated here when my vehicle was dangerously low on gas (on empty), specifically because multiple sources cite their website saying they are 24/7. Worse, their gas pumps appear ready and there is no sign or indication on the screen to suggest otherwise. The worst part is, it even accepted both my debit card (which it authorized and approved, which puts a hold on some funds temporarily) AND Stop & Shop points (which are now marked as used and cannot be undone), even let me select a fuel type...but when I pulled back the pump trigger it did not fill a drop of gas. It was not a pump malfunction. It really led me through the whole process only to waste my time, hold my funds, and spend my points. Cherry on top was I requested a receipt and of course it would not print.
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July 2023 by Robert D.
This review is about their propane tank refills only (they swap a tank). I just purchased a tank swap here and was charged $45 + tax. I just checked with Stop & shop on W Main St, and was quoted $25. Now I know where to go next time.
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July 2023 by Cisc ..
Steve did a great job performing a pre-purchase inspection of my leased vehicle. After completing the inspection he walked me through the results, taking time to explain all the issues he identified in great detail. It was nice to find a mechanic who doesn't mind sharing his considerable knowledge and experience with his clients. I'll definitely be coming back.
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June 2023 by Donald B.
My two older cars have had several issues. Brakes air conditioning, bent axle, realignment. Steve Joseph owner and Nefertiti Williams director of operations are delightful to work with. Quality repairs and safety are the watch words of this operation. They work with foreign and domestic vehicles. It is tough to find reliable mechanics. This is a diamond in the rough!!
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May 2022 by Kevin's L.
I came here to have the thermostat changed for my sons 2005 Honda Civic and really felt like I was taken advantage of. They charged me $193.00 dollars for the new thermostat with labor. A big ripoff. When I got the car back, I brought it down to my mechanic Chris to have a new radiator installed. He checked the repair work that was done by Shell gas station and he told me that the mechanic didn't install a new gasket with the thermostat. This is really basic stuff. My mechanic charges $50.00 dollars for the same repair. I was in a hurry and never should have come here. I read some of the other reviews and they seem to have no credibility. I personally would never recommend them to anyone. STAY AWAY!
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November 2021 by J S.
The auto repair services at High Ridge Shell are fantastic. Reasonably priced, friendly and informative- car repairs were executed with skill
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October 2021 by Michelle R.
ANGELS!! I was driving from Queens, NY to Massachusetts when all of a sudden my Tiguan starts acting up. it's 8:45 on a Monday night, no where is going to be open! In a panic I get off the Merrit and pray I will pass a shop. LUCKILY I pass by High Ridge Shell and see that the shop is open. the jolly crew were all hanging out, working on their own cars/cleaning up as they were about to close up. However, the lovely STEPHEN saw the look on my face, told me to hop in the passenger seat and he took us around the block to see what was going on for himself. He knows something is wrong so he has the guys put it up on the lift & take the wheel off to see what was going on. As they worked on the car, he and another gentleman continued to update me which helped me keep calm. I cannot tell you how kind and hardworking the crew at this shop are. Even the woman who works in the office was a doll. such a great vibe there, I wish them all the best!! BRING YOUR CAR TO STEPHEN!!!
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August 2021 by Stephanie R.
A real person actually answered the phone and help was on the way. I was lucky to break down across the street. Thank you High Ridge Shell. My battery died and Steve was kind enough to drop everything and come help me even though it was blazing hot. So appreciate your service.stephanie
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June 2021 by Adam S.
Our front brakes failed while we were passing through Stamford on our honey moon. Steve, the mechanic kept the shop open 3 hours past normal closing time to get us back on the road. The waiting room is clean, nicely decorated and has a comfortable couch. Steve is very friendly and knowledgeable. wish this shop was near where we live!
