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May 2024 by Dianne Colgan
Initially I was not acknowledged as a customer. However the customer service was great after that. There were some technical problems with setting up a new phone but they were very very patient. Justin and others stayed with me and got me thru the process! I recommend them highly and I understand they are working on the “welcoming committee” ?
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March 2024 by Robin Mattice
It was wonderful the person who helped me was great and very professional
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March 2024 by thalia serrano
Recently visited the store to get some information on my bill and purchased some accessories. Victor was the rep assisting me and he was extremely helpful! He was very knowledgeable, patient and was able to answer all of my questions. Very efficient thank you Victor!
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January 2024 by katla
This guy has a bad demeanor and is very unprofessional. I can feel his aggression when I asked him questions, I just let go of everything and left because I was uncomfortable.
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January 2024 by Tom Smith
I went here last year around Christmas and it wasn’t the best experience but let me tell you, things have changed! New staff new management and they were so nice and friendly and willing to help me with everything! 10/10 would recommend coming here!!!
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January 2024 by Eric Quito
Victor was excellent got me in and out as fast as possible. All while acknowledging each and every customer as they entered the store. Valuable team player!!
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January 2024 by Felipe Correia
Nice place, people who work there are great and fast! Thanks for everything!
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January 2024 by tuhh_kaylaa
Called and needed some clarification about. Trade in and off gate the employee who answered the phone was RUDE. He wouldn’t let me speak and then told me I couldn’t trade my phone in for and promotional value. Which later I found out was false because I went to AT&T in the Stamford mall and they were a huge help and actually told me my phone was eligible for trade in. DO NOT COME HERE got to the one in the Stamford mall instead. Trust me
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September 2023 by Class
Horrible customer service. Especially from Jaime (guy with long braids), he was arguing with us and telling his co-worker how bad he wanted us to leave (right in front of me) when we needed to solve a problem with them, it made me uncomfortable how he was talking back to us. All he kept doing was pacing around clapping his hands violently and saying he wanted us to leave so that he can go get food at the wienery. Other Co-worker was sitting on his chair playing loud videos on his phone with his feet up and laughing at the situation with Jamie. I contacted apple and many other branches, they all said my situation was fixable and were confused why they couldn’t resolve my issue and that this store does not know their own policies. We got everything fixed at the norwalk at&t without them arguing. I cancelled my services with at&t recently. Definitely racist people at that store.
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September 2023 by Patricia Catino
Agent was excellentSolved my problem with my phone and offered me the best deal, one that I could afford. I really appreciated that he understood what I needed.
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June 2023 by Ikram Chettouani
Very bad customer service. The whole crew was careless and not willing to help. They did not want to check my account and kept telling me to call 611. It was very disrespectful ignoring my questions and request.
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June 2023 by Adam Kriler
Service was very good.They fixed a mistake that they did not do. Good end.
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June 2023 by Robert Petersen
Good service!
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June 2023 by Basma Daly
Very satisfied with my experience yesterday.
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June 2023 by Atira Cobbs
Hector gave me a wonderful customer experience very attentive to details and patience thanks for your help
