Budget Car Rental offers reasonably priced car rentals, with customers finding the online reservation process seamless and the counter staff satisfactory. However, the physical location of the business has room for improvement. Customers have noted the establishment as being dim, dreary, and in need of a remodel, with a noticeable odor. Additionally, the limited fleet available has led to customers being provided with "gas guzzler" cars instead of their requested vehicles. While the staff is generally friendly, some customers have experienced lengthy wait times for both pick-up and drop-off, causing disruptions. Despite these challenges, the overall experience is described as good, with staff handling any issues that arise in a professional manner.
Excellent service at this location, everything went smoothly.
August 2025
Very kind and professional staff. Easy access to and from.
July 2025
Had a reservation. The pickup went smoothly and the employee was very nice and patient. I had to wait about 20 minutes, but the car was nice. With time and mileage, I ended up paying about $70 more than what I prepaid for when I dropped it off the next day.
