Budget Car Rental offers reasonably priced car rentals, with customers finding the online reservation process seamless and the counter staff satisfactory. However, the physical location of the business has room for improvement. Customers have noted the establishment as being dim, dreary, and in need of a remodel, with a noticeable odor. Additionally, the limited fleet available has led to customers being provided with "gas guzzler" cars instead of their requested vehicles. While the staff is generally friendly, some customers have experienced lengthy wait times for both pick-up and drop-off, causing disruptions. Despite these challenges, the overall experience is described as good, with staff handling any issues that arise in a professional manner.
Gratitude for your knowledge and experience, it was a pleasure to do business, Alexandria made it an excellent experience. I will return
September 2026
The team here is super helpful and go above and beyond. The team (Lercy & Ivan) stayed late after closing to help me when the booking site gave me the incorrect rental time. Great expereince!
October 2025
Excellent service at this location, everything went smoothly.
