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April 2024 by Ralph Barran
The gentleman at the front desk was very helpful and professional. The nurse that drew my blood was experienced and professional.
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March 2024 by Jennifer Pagani
I didn't want to write this review but I ended up waiting 3 hours. I get its a medical office and all but 3 hours is excessive. Nothing against the staff, I blame their system that went down that day and i was led to believe it happens often. Wheres IT when you need them. Other than that, the front staff was polite, (both guys that were there) The girl was kind of rude almost making me fill out new paperwork because she didnt know where the original went and the guy who helped me initially had it. Next time go look for the paperwork, dont be lazy. Other than that, the Dr and nurse was awesome!!!
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March 2024 by Nestor Ortiz
The Physical Therapist Mike is absolutely awesome, very friendly and helpful. Doctors are very nice and address the issues as they are, straight up. Front desk people are professional and friendly. Everyone here is helpful, Only complaint i have of this place is wait time for walk ins, just don’t go in on a Monday.
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March 2024 by Carline Souffrant
Mike is the best
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March 2024 by Campoo J
THE WOEST LOCATION EVER . I got there 11am and wasn’t seen until after 3 and no one came to check on me to see if I was ok and the doctor there is the worst doctor I ever come across. I would never recommend anyone to this place under no circumstances
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March 2024 by Emma Igoe
Alice was lovely!! She helped me with my drug test and was extremely kind and caring. I would recommend this clinic and her again!!
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March 2024 by Stephen Hernandez
Staff was very friendly. I waited an hour in a room before being seen, and then was told that my doctor went on lunch. Once I was seen I was rushed through my physical and treated like I was a burden to the doctor. Overall poor visit
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March 2024 by Adelmar Alexandre
Alice was the best
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February 2024 by Shirley Chen
What an understatement to say that they have NO REGARD FOR PEOPLE’S TIME. POOR COMMUNICATION. VERY UNPROFESSIONAL. I was NEGLECTED and FORGOTTEN for over an hour!I’ve had to use this service for pre-employment on 3 previous occasions so I was already mentally prepared for long wait times due to long lines. I’ve had to wait an avg 1.5 hours to be seen for something as quick as a lab draw.But this time, I was surprised to see that there was only 1 couple at the front desk who seemed like they attempting to check-in and no one else in the waiting area at 11:30am on a Wednesday. Despite the lack of people in the waiting room, it took 45 minutes before I was called in (and no one else was called in before me during that time).The medical assistant was extremely friendly and remembered me from a previous visit. I had labs drawn on my right arm on Monday so he attempted to draw blood on my left arm, but little blood was coming out. And because of the lack of blood in the vial, he was moving the needle in my arm to try to get more blood. Needless to say, this was very uncomfortable, but I just let him do what he had to do without saying anything. After no success, he then decided to draw blood from my other arm, which went fine. But now I have a bruise on my left arm.Fine, I would let that go simply because he’s “nice”, but what I am most irritated about is that I waited in the exam room for 1 hour and 20 minutes before a doctor came to do my pre-employment physical. And this is because I WAS FORGOTTEN AND NEGLECTED.After over an hour had passed, I had to use the restroom, so I went out to find a bathroom and all other exam rooms that I passed were empty with doors wide open. I found one of the other medical assistants and she was very surprised to see me and said, “Wow you’re still here?!”The regular bathroom was out of order so I had to use the drug test bathroom. And afterwards, she said that she’ll check for me. I went back to the exam room and 10 more minutes had passed and no one came to inform me about when the doctor will be seeing me. So I went back to the front desk and the medical assistant that drew my blood earlier heard me talking, apologized and brought me back to the exam room.Shortly afterwards, I heard him guide a doctor to my exam room for my pre-employment physical. He was called to “help out” because the doctor who was supposed to see me took a lunch break and then went on a meeting- and was in her meeting at that time. HOW DOES THAT HAPPEN???!!! WHO IS SUPPOSED TO COMMUNICATE TO THE DOCTOR THAT THERE ARE PEOPLE WAITING IN THE EXAM ROOM???? WHO’S JOB DUTY IS THAT????I work in healthcare so I understand long wait times during busy times is inevitable, but this is unacceptable as it was not even busy. I was simply neglected and forgotten. If I hadn’t come out for the restroom, who knows how long I would have been waiting!Anyways, the doctor who helped out was excellent, professional and efficient. The one star is only for this doctor. If I could give NEGATIVE stars for everything else, I would.What a terrible experience! This whole visit took an unnecessary 3 hours! It just stinks that employers like to use Concentra.
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February 2024 by jeanne Bachard
Very quick compared to my experience with other locations. The technician was very helpful to my needs
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February 2024 by Diana Morris-Scott
My experience was great professionalfriendly staff.
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January 2024 by Shahla Mozaffari
I had an extremely frustrating experience at this place. Their services are unreliable, slow, and inefficient. It seems like they have no clue what they are doing. Being nice is not enough to compensate for their lack of competence. The only thing they are concerned about is charging the insurance company. They don't prioritize doing their job accurately and efficiently. I ended up waiting for three hours for an appointment scheduled for 9 am, and the manager, Brian, failed to follow through on promises to resolve the issues. Save your time, money, and sanity—avoid this place and consider reporting them to Medicare and Medicaid. If I could I would rate them negatively!I had to go there because of the agency I work for sent me there?
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January 2024 by Marissa Peterson
The medical assistant who helped me, Amato, was excellent. That said, the wait time was crazy and it didn’t even seem very busy in there. I was waiting almost an hour past my appointment time to even get taken back. I filled out different forms with the same questions at least 3 different times before and during appointment. I was told to fast before my appointment, but the people at the office said I didn’t have to based on the tests they gave me. So I was both hungry and made to wait. Overall, meh experience at best.
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December 2023 by Sara Wells
The receptionists were very helpful , the doctor very lovely. The only thing I can say is , I was in the waiting room a long time . I came in at 2:30 and didn’t leave until 4:30
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October 2023 by Stuart Adelberg
I have nothing but good things to say about my experience with Concentra. Everyone was polite and professional from the minute I arrived. I did not have an appointment, and they told me that I might have a wait - but I didn’t wait long. The nurse and doctor both were courteous and explained everything as we went along. It was a very positive experience.
