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August 2024 by Caro L
We have used The Packaging Store for many years to collect and pack our items we have purchased in Auction in the area and we will continue to do so! Tom & Jan are super efficient and our goods always arrive in excellent condition. Thanks!
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January 2024 by JC Mendoza
An Absolute pleasure to work with, My items arrived well protected and without a scratch, Competitive quote and a piece of mind. Ask For Tom he will take care of you for whatever items you need to get pick up or ship. Thank you!
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May 2023 by Brinia Ortiz
I recently moved from NY to AK, someone recommended this business and I'm so glad I took that recommendation! Jan was so sweet and so helpful and made the whole process a breeze! my belongings arrived in AK in 2 weeks, no issues, on time. I can't express how happy I was with the service!
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May 2023 by Theodore Deryan
Excellent service for worldwide delivery. Honest and reliable professional business. Thank you.
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August 2021 by Karen Holder
I live in SC but purchased some items in CT I got in touch with Tom & Jan at The Packaging Store via email and they responded immediately. Their price was much better than two other companies I called and when I told them my daughter's husband just passed away they were so kind to take the time to send me their condolence's. I will update my review when my package arrives but if they pack and ship as nicely as they handle their calls then I'm sure another 5 stars are coming!!!
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August 2020 by Eros the Space Soldier
Just a little about my experience with Tom and Jan; first let me say I collect old tube radios. Recently I purchased a rare 80+-year-old Zenith console radio from a seller a long days drive away. In an effort to save money on shipping (about $200 saved) I agreed to make the much shorter drive to Stamford to pick up my latest radio at this Packaging Store.On the day I was to drive out to get my radio hurricane/tropical storm Isais was scheduled to impact this area. As a result, I postponed until the next day.The day after the storm Tom and Jan actually made time from coordinating home repairs to accommodate my schedule and arrive time! How awesome is that?!?!These folks were professional and down to earth to deal with... I can't say enough good things about them!No matter what you are shipping, even something as delicate and old as my radio, you can be certain Tom and Jan will take good care of you and provide excellent service.Thank you Tom & Jan!
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August 2019 by Krista
A complete rip off.
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July 2019 by Kris S.
A complete rip off. I asked for a quote for a small painting won through an auction. They quoted a ridiculous price over $78 and told me $35 was just to pick it up. They are located 1.8 miles away from the auction house, so $35 to pick up is absurd. I priced it through USPS and Fedex and the cost was under $20 for both, $12 and $15 respectively. What they're doing is criminal. Not to mention that they wont just be picking up my item, they will go to the auction house for multiple items, so charging everyone $35 for a pick up charge is bad business for people that would use them over and over again. I'm all for small business owners making a profit but to charge that is unconscionable.
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December 2018 by ron rosenfeld
Had a great experience, Tom and Jan are great people and take alot of pride in there job. I highly recommend them for any packaging and shipping.
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November 2018 by Lisa Martin
Avoid !!! They damage your items without letting you know, and when asked they tell you they have glued it back for your best interest; also they charge you more than their original quote, so a total scam!
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October 2018 by Neng Jiang
Avoid !!! They damage your items without letting you know, and when asked they tell you they have glued it back for your best interest; also they charge you more than their original quote, so a total scam!
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May 2018 by Sally Hodge
NEVER RECEIVED MY ARTICLE. Paid them " $141.93 freight, $37.21 packing (labor + materials). Total $179.14". I am out that expense as well as the cost of the item. Was reimbursed $100 after many telephone calls. They never returned my calls or numerous messages. Took 5 Months to get the insurance money from them. VERY DISSATISFIED.
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April 2018 by Sally H.
We had Tom and Jan pick up a piece of artwork at a local auction house. We paid them $145. to pack and ship. Long story short-- the piece NEVER arrived. We are out the cost of the item as well as the cost for the shipping. Called Multiple times -- they never returned my calls or answered my questions. It took over 4 months to get the FedEX insurance check from them. Do Not Use.
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April 2017 by G Fisher
i just received my huge box and all the glass within was securely placed and arrived on time and complete!!!! I highly recommend Tom & Jan McNerney at The Packaging Store for our shipping needs out of Stamford!!
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April 2017 by Richard Koprowski
You could not wish to meet a more friendly couple and the place to do business.
