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March 2024 by Rachelle Anilus
10 out of 10, will always go again.Lens Crafters of Stamford has a beautiful selection of frames and the service provided is always polite and professional. You’re done searching, just go. Ask for Nathalia, she’s phenomenal ?
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March 2024 by Dragon Slayer
Very helpful and friendly staff! Calvin went above and beyond!
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March 2024 by Victoria Lafitte Rosado
Matt was extremely friendly and efficient when fixing my glasses! Thank you, Matt!
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February 2024 by Cecelia Shippee
So helpful and kind ! Fixed my daughters glasses and made sure she was comfortable
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February 2024 by Elly Aiala
Matt and Korina were incredibly helpful and efficient! I will be back for all my eye glasses related needs!
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February 2024 by mike berkoff
The customer service by Letetia is exceptional
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February 2024 by Nessa MRLA
It was a great atmosphere/vibe from the moment I walked in. I was promptly greeted and was taken in as soon as I walked in for my appointment. I was helped picking the right frames for my face and walked out a happy customer.
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January 2024 by R Sul
Pina was wonderful. She made suggestions per my prescription change and lens requirements.
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January 2024 by erika scarrozzo
Everyone was kind and helpful- Calvin helped me size my sunglasses and did a great job, will be returning!
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January 2024 by Dirock
Too many mistakesI have ordered a prescription glasses on $300 frames and they has to sent back to re do it 3 time , wrong prescription, I never received the order and I ended up canceling the order after one month waiting, not recommended
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January 2024 by Ya Ha
Karina is the best! Helped us put the lens back into the frame and made other adjustments to the glasses look like new. She didn’t charge us anything even though we bought the glasses from another LensCrafters store.
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December 2023 by LilyPang Chan
Very pleased with the staff, knowledgeable, and courteous despite being short-staffed. It took a long time for available staff to help you but it was worth the wait. They have state-of-the-art equipment for prep before an eye exam at a reasonable cost.
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December 2023 by Andrew Bosch
My mother had an emergency and needed new glasses ASAP, we decided to go to this particular LensCrafters because I was a patient there only to find out that no doctor ever comes in (anymore) and that everything is A virtual consult at the location itself (new office).When they make the appointment with the clients, they allude to only do virtual tele-health for the “moment” and not tell people that it is in fact full-time.There is only one woman working there and she is so rude and so impatient and I should’ve canceled the appointment right then and there.So obviously since there is no real doctor there, the glasses and the prescription are WRONG.Calling back, you will get the worst treatment and the worst attitude and nothing except this woman interrupting you trying to talk down to you!!!So be careful and STAY AWAY from this LensCrafters (office), because they have no problem charging you immediately, but they will not speak to you or deal with you if there’s a problem after that.Horrible, horrible, horrible & shame on you.
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November 2023 by Matthew Schwartz
Customer service at this store is good. But this chain charges exorbitant amounts to insurance. And they own both the most common eye insurance company plus the frame manufacturers. It seems to be a conflict of interest.
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November 2023 by L B
I purchased my glasses at the LensCrafters in Stamford. Wayne is the best!! He is patient and kind and has a great eye for the right frames.