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February 2024 by Osho lee
This is my hometown
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November 2022 by Steve Shrayner
Order boots on July 2022, was told that item is backordered 8 weeks, 9 weeks later was told that another 5 weeks due to container been late, waited 4 months and cancelled my order, dont bother to order id item not in stock, i just don’t understand on why charge customer almost $400 for the item that not send to the customer? Lost loyal customer!
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December 2021 by Susan B.
I wore these boots for a year and found them to be quite comfortable. I took meticulous care of them, cleaning the leather and the soles after every hike, hoping that I would get years of good use out of them. When I was preparing to condition and waterproof them for the winter, with the Lowa brand conditioner and water proofing product, I noticed a tear in the fabric inside, where they are laced. I filled out a warranty claim and submitted it to Lowa, expecting that they would provide good customer service and offer to replace them, like other companies do, i.e., **** *****\nWhen I called Lowa Boots, the customer service rep informed me that the tear was considered \
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December 2020 by Chris Hendricks
I paid about $400 for Lowa boots and really liked them for the first few months. I had a section on the toe of my boots tear with very little use. Lowa has no repair department, no ability to send repair supplies, and refuses to stand behind their products. I'd expect that poor level of customer service from a discount retailer, but not from a premium boot brand. Definitely my last Lowa purchase.
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December 2019 by Sabena B
Awesome, Clean and so organized
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October 2019 by A Schiavello
Again not me, C'mon Google?
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April 2019 by Elsie Rattenbury
Great wish they have more selections.
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April 2019 by Rita Bohl
good experience
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April 2019 by Yaswanth kumar
Lovely place
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April 2019 by James Thibault
Great prices on outdated boots!!
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February 2019 by Peter petruzzi
Left them in the closet. Leakers. Treated them with the recommended treatment, still leak.
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October 2018 by Gerald Schmidt
had soles disintegrating after 1 outing was offered a 40% discount off list pricing...very disappointed.
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September 2018 by Dwayne Jeffries
There is a wide variety of boots and casual shoes available there
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November 2017 by Shay D.
I had these boots for several years didn't really use them that much. Wore them hiking today and both soles just fell off on both shoes. Ridiculous!!
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March 2017 by Rex H.
I would never purchase anything Lowa manufacturers ever again, I had a pair of Tempest II where the rubber sole broke and fell apart after being worn just three times. The factory did not stand behind their product, Ryan Kinner was less than helpful. They offered me a 30%discount coupon for purchase more inferior product from LOWA, not going to happen, I suggest anyone thinking of purchasing LOWA, save yourself the trouble and purchase KEEN instead, you will be much happier. It is very sad when a company does not stand behind their product. LOWA is a prime example of this very sad customer service. I would leave less than one star, but that is not possible on Yelp..
