The Optimum store in Stamford, CT provides cell phones, accessories, and support for Internet, TV, and Mobile services. Customers report that the service provided by the people in the stores is amazing, with staff described as very helpful, kind, friendly, and thorough. Reviews highlight employees who explain all that you need, go above and beyond to assist, and provide absolutely great service. Many note the excellent in-store customer service, calling it the best anywhere and praising the white glove treatment. Technicians are commended for being thorough and fixing problems, leaving no stone unturned to ensure the best connection. Customers feel the staff are very nice people and would recommend them any day for all digital entertainment needs.
Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.
September 2023
Love having a store in Stamford. Friendly and knowledgeable staff.
September 2023
Everyone at the store on High ridge road in Stamford Connecticut,Joe Manny and other coworkers were very helpful in assisting me to get cable hooked up I've been waiting for a month and they finally got it done for me they got the problem very nice people very helpful I would recommend them any day.
