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March 2025 by Ale Escobar
The doctor and his assistant are the best person, they explain, and help to you with any doubt and are very respectful people. But, the person in the shop are the worst, I felt very unwelcome, no explain nothing, not gave me support for bought the glasses, like I’m was invisible, very discriminating with myself.
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February 2025 by Rosemary Taverna
Great service!
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December 2024 by Anthony Arcamone
Very friendly staff, accommodating and even stayed late on New Year’s Eve to answer my questions and help me pick out a pair of glasses. Helpful with understand my benefits, highly recommend this location!
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October 2024 by Dylan Argueta
I’ve been a loyal customer at Pearl Vision for many years - having my annual eye exams done there and frames purchased there. The staff in the doctors office are great and have always been very assistive. As for the optical shop, i can say quite the opposite. I am always approached with an unwelcoming greeting and left feeling like I should not be there. Will not be going back.
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October 2024 by A O
If I could give them a negative 5 stars, I would! The worst service. I went to look for a new pair of frames and the staff was very unwelcoming and giving us a dirty look as if we were going to rob the place. The receptionist was condescending and not professional. Not happy with the service and not returning.
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September 2024 by Sara Juarez
There is always a problem getting a hold of people in this office. It's beyond frustrating
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September 2024 by Susanne Mazzone
The doctor’s office is fine. The retail piece not so much. The level of rudeness over the phone when following up for my glasses, was frankly bizarre. Bottom line if you don’t like customer service and you don’t like working at Pearle find yourself another job.
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September 2024 by Sarah R
I had an appointment here for new contact lenses. I was told that a sample of my contacts would be shipped to the office so I could test them out. Almost a month and a half later, I have not heard back from this office about the contacts and my phone calls go unanswered and my messages are not returned. I filed a compliant with Pearle Vision corporate, but they said that this is an independent location and they cannot assist. It is unfortunate that I have been waiting this long for a product I paid for and never received, but it is more unfortunate that this office fails to answer their phone or return the messages customers leave. From asking around, similar things have happened to other people as well. I was new customer- I'd warn everyone else looking into this location to bring their business elsewhere.
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August 2024 by staci zampa
I'm delighted to have my eyes checked and get new glasses here! From the doctor to his assistant Christine, and the wonderful team who assists with glasses—especially Barbara—this place truly stands out. It's one of my favorite spots in Stamford!
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August 2024 by Elizabeth Murray
Shout out to Barbara Labbe at the Stamford, CT store who went above and beyond to fix my glasses, even though they were several days out of warranty! She made my day! Thank you, Barbara!
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August 2024 by Jassielr Rojas
If I could not give stars I would do it punctually, they say they open at 9:00 am and the one that opens always arrives much later, it is 9:26 and that is when it is arriving...
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January 2024 by Fiona Slater
Dr Craner is fabulous! And Christine has the best customer service. They both made me feel comfortable and answered EVERY one of my questions. Highly recommend!!
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November 2023 by Maria Cruz
I Read it5 star because the service was great. The reception is very helpful and I received by glasses with the prescription that they gave me to be the perfect eyesi
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September 2023 by Hugo Lopez
Very really helpful and friendly staff. Highly recommend this location.
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September 2023 by NICOLE D
The doctor is very nice. But the lady Barbara was very rude to me and she actually yelled at me which is something you shouldn’t do to a customer. I was asking questions and she was impatient and she wanted to continue to be rude I think she may be new, the other women were very patient and respectful she should not be working with customers with that type of demeanor.
