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January 2024 by Fiona Slater
Dr Craner is fabulous! And Christine has the best customer service. They both made me feel comfortable and answered EVERY one of my questions. Highly recommend!!
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November 2023 by Maria Cruz
I Read it5 star because the service was great. The reception is very helpful and I received by glasses with the prescription that they gave me to be the perfect eyesi
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July 2023 by Skyla Miranda Reyes
They get you in and they get you out. I like how to the point the exam was. I can finally see, and I got my glasses in a week.
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May 2023 by Nicole Depina
The doctor is very nice. But the lady Barbara was very rude to me and she actually yelled at me which is something you shouldn’t do to a customer. I was asking questions and she was impatient and she wanted to continue to be rude I think she may be new, the other women were very patient and respectful she should not be working with customers with that type of demeanor.
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February 2023 by Raul Gerena Jr (Gotti Kush)
Great service staff helped me first time needing glasses but they didn't call my insurance for a authorization I needed for phtochromic lenses insurance says it's covered if a medical necessity but they just didn't call my insurance so I have glasses iccan only use while inside puts their pointless with the Sun my eyes are very sensitive to light
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November 2022 by L M
I went in for new contacts and Dr. Craner was extremely friendly and thorough! Additionally, I had an issue with the parking app and ended up being 15 min late for my appointment. I was very apologetic and he was very nice about it. He gave me samples for a newer kind of 1-day lenses to try out and also for my original lenses. The evening I went in I was the last appointment and the receptionist, Chris, had to leave a little early, so I didn't get to meet her. However, when I called to order the lenses I had chosen, she was also very friendly and was helpful explaining the insurance questions I had. I would definitely recommend!
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October 2022 by Betty J L.
My family have been patients for many years at this Pearle Vision location. We have always been pleased with the courteous and professional service rendered by Chris the manager and Barbara from the frames department. Although we are saddened by the recent retirement of Dr. Sam Eisner, who as another reviewer called, "the best optometrist around" (and we agree!!!), we still are treated like family by the entire staff. HIGHLY RECOMMEND you try them out!
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August 2022 by Kathleen Joyce
Love coming here for all my family eye care. Been coming for 6 years. Wonderful staff, caring and very competent. Chris, the receptionist for the doctor, always goes the extra mile for me. I get my glasses at the store, my eye visit in a timely manner at the optometrists and when I need contacts, I call Chris and she makes it happen.
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July 2022 by Fritzbert Jean
This is the place I always get my eye exam. The staff is very friendly and very professional. I will definitely recommend to anyone this place for eye checkup.
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June 2022 by Kelvin McGregor
Good afternoon, I stopped by this location to get a repair done to my Gucci sunglasses. Matt is the Pearle Vision representative that approached me. Handle the issue with a jammed up screw. Tightened the other screw for arm on the sunglasses. Matt went above and beyond. I strongly recommend this location and service to anyone in the Greater Fairfield County Region.Best,KM
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May 2022 by Frank Bianco
Unlike some other reviewers here I have had nothing but a great experience at this Pearle Vision. Dr Cramer has been exceptional and his receptionist is extremely professional and friendly. The associates in the front store have been very helpful with my frame purchases. I was extremely unhappy with the stupid covid restrictions that were in place for so long, but it is much better now. It felt very rude that we were locked out and have to wait at the door in the freezing cold to be let in when we had an appointment. But that is not the staff's fault, obviously management was at fault. I highly recommend this Pearle Vision for all your eye care needs and exams!
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April 2022 by Bismah Khan
Awful customer service by the two girls sitting in the front who are supposed to help with finding an appropriate frame/lenses. They were not knowledgeable at all and when I tried to ask questions, they demonstrated a very poor attitude. The doctor and receptionist for the eye exam portion was welcoming and friendly but I do not recommend purchasing glasses from such unhelpful staff. They don’t deserve your business, please go elsewhere and do not waste your time at this place.
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December 2021 by Ning Yang Wang
The attendant Princess clearly explained my insurance coverage, and the cost and benefit of additional features and options. Unlike my experience with other shops, Princess did not push me buy the +features, and I feel very comfortable with her guide to complete the entire process. I am 100% satisfied.
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December 2021 by S. W. (Blogger)
The receptionist who's in her 50's is rude and obnoxious. The doctor gave me prescription that other optometrists criticized. Yes, I went to two different optometrists who checked out my vision and the contact lenses/glasses and said it was a terrible decision on the doctor at Pearle Vision! Not worth it, this place!
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October 2021 by Mohamed Rafi
Great customer service & they are very patient with the customers to explore their options!