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December 2023 by Lou Nanfan
Awful practice awful unprofessional Dr…
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May 2023 by Carolyn Champion
I found the doctor to be very condescending and my neuro diverse son left feeling horrible about himself. We will definitely NOT be back.
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February 2023 by Inken Macht
I tried to reschedule my appointment with them because unfortunately I had to take a household member to an emergency appointment so couldn't make my appointment with them. My appointment I had made the night before, approx. 14 hours prior. I was then told by a quite unfriendly staff member that I can't reschedule within 24 hours of the appointment and will have to pay my copay for not showing up and will also never be able to schedule an appointment with them again, only walk-ins since I am not reliable. I explained my unforeseen emergency situation and that I had only made the appointment the night before so by the laws of physics there is no way I could have rescheduled 24 hrs before the appointment. The staff member then said she would discuss with the doctor and call me back. I waited 1.5 hours without a call back and then called again myself. They did not apologize for never calling me back and put Dr Nemser directly on the phone. He started off by asking me why I am wasting his time. He then however conceded that he couldn't charge me anything for not making it to my appointment after I told him I was a fellow healthcare worker myself and cannot be fooled like this.Overall horrible experience, I have never been insulted like this before by both staff and provider. Plus the audacity of trying to scare you into paying money or never getting appointments (therefore healthcare!) again.Stay away, there are many other optometrists in the area.
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February 2023 by Raul Gerena Jr (Gotti Kush)
Meh tbh not helpful and won't help you even if you have a medical necessity by eye doctor for certain prescription they won't call your insurance for authorization
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August 2022 by PMCC
Been a patient for 20+ years. Other family members have been or still are. I've never had a problem.
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August 2022 by Anzo G
I recently moved to the area had an eye exam and bought a pair of glasses at Progressivision and had an exceptional experience from start to finish! The doctor was very knowledgeable and very nice, the staff was great and their frame selection was wonderful! I chose a pair of glasses I’m getting tons of compliments on, and I’m so happy I chose them…. Highly reccommended!
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May 2022 by Mahir Kaida
One should have mentally stable for surgery on eyes*Please avoid going there rude behavior .
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November 2021 by Y C.
Got an appointment and gave my insurance info. The day of the exam showed my insurance card to two different people. Once the exam was done and I learned I indeed needed glasses I was told to go to the front and choose my frame. i asked if I could learn about my insurance benefits and the prices of the frames before choosing anything. Then and only then they said:" we only accept you insurance for the exam , not for the frames or the lenses " but you can choose from the plastic bin....and with your prescription it won't be that bad". The person who answered the phone was mistaken" I asked how much did I owe so far and left with my prescription to Cohen's where they treated me super nice and where my insurance was accepted as told over the phone
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November 2021 by Cassandra Figueroa
My eye health is very important to me, so finding a great doctor in the area was crucial. I found Progressivision through their awesome instagram account. The woman at the desk and the gentleman in the back were confident and knowledgeable. Dr. Nemser knew how to take care of my eyes and gave me great advice. Prices for glasses are fair, and they work with my insurance! I encourage you to give this office a try when your yearly eye exam comes around!
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November 2021 by Atrin H
Dr. Nemser and the front desk girl were rude and unpleasant to work with. I visited this place after I felt my previous glasses (from somewhere else) wasn’t helping my vision. Nemser was rude and aggressive while performing the eye exam. When all done, he turns to me with a disappointed and you’ve wasted my time kind of voice tells me “your eyes are the same as before”. While trying to finish up and leave they tell me that they can’t reach my insurance and they need me to pay 85$ to them and I should try to get reimbursed from my insurance. I was in a rush so I did and left. After multiple times I tried to reach them afterwards in regards to this issue, the front desk girl tells me “ it’s not our responsibility to get you your money and you should try to get your money some other way if you really want it so bad”. Honestly this business seems very miserable and not worth anyones time. I had much more to say but it was clear how people running this busses were raised.
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August 2021 by Dave Bostrom
I have been a patient of Dr. Nemser's for almost 25 years. He is an excellent doctor who takes very good care of my eyes. He has always carefully explained any changes to my vision and is very professional. The staff is also very helpful. Whether it's ensuring my contacts get shipped or offering help picking out frames, they have always been there to help me.
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August 2021 by Jonathan Torres
I highly recommend ProgressiVision! Very helpful and friendly staff! Dr. Nemser is very professional, and takes his time to ensure your eyes are properly checked. The staff helped me pick out the best frames possible, and understand the importance of yearly eye exams! I find it hard to believe any of the reviews below 4 stars. I will definitely be coming back yearly!
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August 2021 by Filosmar Cordeiro
Dr. Nemser is very rude to talk, I had a bad experience with him today, not a good person to be around. If you planing to visit his place, I don’t recommend! This is my last time using there service for sure , ZERO For him ! I gave 1 to evaluated him but he do not deserve it !
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July 2021 by Anita Flores
Dr. Nemser is a great doctor! He’s very understanding. He takes his time to explain all the results and options that you have. The service that I receive is excellent and the staff are friendly and very helpful. Highly recommend!
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July 2021 by Fidel
I've been here a handful of times and everytime I've gone, it's been a pleasant experience. Even through the covid times, I still received excellent care. The staff was always accommodating and professional. I recommend this for any of your vision needs!!