“My son rented a U-Haul truck recently and when he was returning it had a medical emergency. He was taken by ambulance to the hospital. I called U-Haul and spoke to Luis and explained what was happening. He was very kind and compassionate. My husband (who didn’t have a cell phone) lost my son during the ride down and had no clue what happened. Luis took the time to go outside and find him by the description of his car. Thank you Luis for all your help.”
“Rich was terrific! We truly appreciated him taking the time to explain what this issue is with our central air system and how he will be fixing it. In the interim of the parts needed to fix our unit, Rich adjusted our central ac so that the upper floor would get cool air as well. We feel very confident that about his assessment and the plan to fix it! The initial diagnosis fee was very reasonable!”