Quest Diagnostics Stamford is a laboratory offering routine lab tests, blood and urine testing, and specialized services including pediatric draws, drug screens, and COVID-19 antibody testing by appointment. The facility is noted as being clean and easy to find. Experiences with wait times vary. Some customers with appointments report being seen promptly, on time, or within five to ten minutes, describing the process as quick. Others, even with appointments, have experienced significant waits of up to 40 minutes, especially during busy times like Saturdays when the staff can appear stressed. Walk-in customers have also been accommodated, sometimes even ahead of schedule. The staff is consistently described as friendly, pleasant, kind, efficient, and gentle, particularly with children. The blood draws are typically reported as quick, painless, and fine. A common point of feedback is the self check-in system using only iPads, which some find tricky without a US ID, preferring a person at the front desk. Overall, the service is considered efficient when running smoothly.
