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July 2023 by Mandy Lazarus
Our experience at Kleinsleep was superior from beginning to end. Special attention was paid to the kind of mattress that would work for us, without trying to sell the most expensive mattress. The follow-up was fantastic, and delivery to our out of state home was exactly on time. To top it all, this is the best mattress we have ever slept on. We highly recommend Kleinsleep!!
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April 2023 by Tom Agoston
Top customer service. From Jeff, the president, to the sales and delivery people, everyone is responsive, helpful, polite, efficient and a pleasure to do business with. Very pleased with my experience here.
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February 2023 by Gideon Levy
Much appreciated help and service from Brian. Friendly, honest, and adaptable. I'd recommend to anyone!
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December 2022 by Sharon O.
I bought my first mattress from Kleinsleep in the 80's and after moving back to the area decided to check the store out again. I bought 3 mattresses and I am totally satisfied! This family run business is still thriving for a reason. These mattresses are well built and so comfortable that I am sleeping better than I have in ya long time. Also, Jeff Klein stands behind his products in a way that is unique. The customer service is extraordinary with fast return calls and requests honored in a day. Buying a mattress is a challenge with so many choices and little guarantee that you are actually getting what the ads claim so it has been great to return to place that can be trusted to deliver quality.
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September 2022 by C jl
I am extremely satisfied with my experience with Klein Sleep. I've had my mattress for about 5 months now and my quality of sleep is significantly better. I researched online and saw this spot sold organic mattresses, so I decided to give them a try. I was greeted by Brian who was lovely! and ended up helping me find the perfect mattress at an extremely affordable price!!! I was about to buy a bed online but I'm so glad I decided to stop in that day instead! The owner Jeff was also super helpful with everything down to delivery! All around great mattress buying experience :)
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February 2022 by Cece R.
Difficult communications with customer service. Poor transparency in pricing
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November 2021 by Louisa G.
We absolutely love our Kleinsleep Waverly mattress with the most beautiful organic cotton quilted cover and individually wrapped coils. The mattress and box spring are made in the U.S.A. & were delivered within a week! Great warranty, too. My salesman, Brian, in the Stamford store on High Ridge Road, was very knowledgeable & patient in explaining all their different products. I was on a very tight budget, & Brian was very accommodating. What a treat to own such a lovely and comfortable mattress - I hated to cover it up! Be sure to get the mattress protector at Kleinsleep. We also put a thick mattress pad over the protector. Sweet dreams are created by Kleinsleep!
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February 2020 by David B.
We finally decided to replace our old Tempurpedic and I shopped at four places including KleinSleep, trying out almost 20 mattresses. I visited the KleinSleep shop on High Ridge Road three times. I finally decided to get KleinSleep's top-of-the-line "Belvedere" mattress. It cost a lot but it was definitely worth it. Brian was extremely helpful and cooperative and Mr. Klein stayed personally involved in both the sale and the delivery. What more can I say? It's a fantastic high-end mattress and the customer experience was terrific from beginning to end. KleinSleep is our "go to" mattress store from now on!!
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September 2019 by Lauren L.
Brian was so helpful when it was time to buy our new mattress. After being super disappointed coming from Mattress firm where every queen bed was out is stock, Brian was our savior. We told him we were on a strict budget and he helped us out in so many ways. We also felt the quality of the beds was incomparable to those boxed beds everywhere and beds from mattress firm. So happy with our purchase and when we need a bed in the future, we'll be going back to see Brian!
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October 2018 by Ramesh Brahmania
I think that this is a mattress store with a difference. I firmly believe that the level of service and quality is un-matchable. Their value for money is key here. I have dealt with this company for years and can attest to their incredible level of service. If you need a new mattress then Sleep etc is most definitely the way to go!
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October 2018 by Zac Feinstein
Awesome store, great service and matresses!
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September 2018 by Marie Labaze
I bought my mattress from Sleep etc when I was in terrible back pain. I am a school teacher and a healthy nights sleep is very important to me for my work. The salesperson was really patient with me...He took the time to show me all the important tips on how to select the right bed...They delivered my mattress professionally and hassle free to my home in the Bronx...I am now 'pain free' thanks to a wonderful latex mattress that I purchased. I have absolutely no doubt with my recommendation for this company. Easily worth five stars!
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September 2018 by Maury Vidals
I love this store. They have both inexpensive merchandise as well as higher end beds. They have a little something for everybody, which is what I like. A really nice salesman helped me pick a bed which I love!
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September 2018 by Colleen V
This place makes mattress buying an enjoyable “choreâ€. What can seem daunting is made easy by incredibly helpful and knowledgeable employees. Their customer service is A+ as well and they do everything to make sure you have a good buying experience and are sleeping on mattress that you are happy with and is right for you.
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September 2018 by max mcdermott
Great people. Great mattress. Could not recommend them more!!!'