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March 2025 by Jeff Sale
Middle of the road, for sure. Nothing great about this location, nothing necessarily bad about it, either. Staples still existing is a miracle in and of itself.
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March 2025 by All good things roofing management
Called and ended up being the wrong location the last day never got my number to call me back before I finished talking she had already started to put the blame on someone else
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January 2025 by jayasudha Reddy- Joseph (Jaya)
I don't know what is wrong with this place. I unfortunately use them for Amazon returns. The people they place there are just rude. They roll their eyes when you ask for a return receipt. How else will you have proof, especially when Amazon emailed me that they didn't get my return and I had no proof of the return. Secondly, the man there, hates if you have more than 1 return..lol. so I scrolled to the first return ,he scanned it, then I had to scroll again to find the code for the second return but he was visible annoyed and says " you should have your return codes ready". What???? Has he never shopped/ returned to a store for Amazon. They have free returns so I got there but each time I cringe.
They are getting paid to do their job whether at the Amazon return counter or elsewhere in the store so I don't know why the terrible attitude. It's the older man with the glasses and a younger guy who are completely obnoxious. He once gave me a return receipt which had 2 items on it when I returned only one! They just don't care at all
Can't make it up , customer service at its pits.
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January 2025 by Maggie Curlee
Do NOT use their online to in-store pickup option. The website will tell you they have something in stock and when you arrive at the store they’ll tell you it’s actually the floor model and try to sell it to you with an additional $40 “assembly fee”. Absolute joke
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October 2024 by Esneider Lopera
Bad attention. I wanted to print some flyers and the lady doesn't have good customer service. While I was there two people left the place due to the attitude of the saleswoman.
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October 2024 by Luiz Carlos Laba
Staples is great, sorry that employees are not happy assisting customers.
I think it is a policy or management issue.
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July 2024 by avital liberman
The staff is not nice, they say one price and at checkout it turns out that the price is 4 times higher. They printed us a low quality photo with a black square instead of a smiley. Don't come close!
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June 2024 by Nate Robinson
Today I uploaded a few documents to be printed at this Staples store and unfortunately, my experience was far from satisfactory. Upon receiving an email notification that my orders were ready, I headed to the store, only to be met with a disappointing level of service.
The two rather portly middle aged males working in the print department on Sunday afternoon left much to be desired. Despite being the only customer waiting, I was completely ignored as they engaged in their own conversation (maybe about their favorite superhero or donut), seemingly oblivious to their surroundings. When I finally managed to grab their attention and requested assistance, their attitude was nothing short of disrespectful.
Not only did they accuse me of being inattentive, but they also resorted to mocking my name and made it seem as if they were questioning my presence in the store, when in actuality I was contributing to paying their bills.
Despite providing my order number promptly, they seemed to take pleasure in prolonging the process, even though my order had already been paid for online.
For a simple task that should have taken a minute, I ended up waiting for close to 10 minutes, all while being subjected to unnecessary rudeness and unprofessional behavior. Considering the amount I spent on my order, I expected a basic level of courtesy and respect, which sadly was lacking.
It's disheartening to receive such poor treatment from a store that I have patronized very regularly. I sincerely hope that Staples takes necessary steps to improve the training and customer service standards of their employees, particularly those working on Sunday afternoons. No customer should be made to feel unwelcome or disrespected in any establishment.
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May 2024 by David Cooper
This is a help yourself store. At least I was able to find the HP toner in a mess of toners. No one in the store could confirm the model was correct. Show them your phone with a Staples internet price & they lowered the price. Really? Higher prices in-store than Staples online.
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May 2024 by Elizabeth Outlaw
Asked the Associate how prices compared on three different brands of cartons of printer paper. He had no idea. Made no effort whatsoever to find out and share the prices with me!
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May 2024 by Abu Shahid Abdur Rob
Rude & Unfriendly Manager "Nick" didn't honor price mach guarantee with another Staples store in the same town (Stamford CT) while I showed him receipt. 4:45pm 4/16/24. Plus, I've had to face with same manager "Nick" again who made me feel like I'm a trash and disrespected today 4/30/24 11:59am!
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May 2024 by ABU SHAHID
Rude & Unfriendly Manager "Nick" didn't honor price mach guarantee with another Staples store in the same town (Stamford CT) while I showed him receipt. 4:45pm 4/16/24. Plus, I've had to face with same manager "Nick" again who made me feel like I'm a trash and disrespected today 4/30/24 11:59am!
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May 2024 by Jeyan Stout
the Staples salesperson who was reloading the shelves and went out of his way to find what I needed and get them for me.... he then was able to ring up the merchandise... He was fabulous
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April 2024 by Jamie Goldman
I walked in twice over the past month to buy a new laptop for school, but no one came over to ask if I needed assistance. I ended up going to Best Buy. It's a shame because I had a rather large budget. Doesn't appear there's any floor staff?. Even the guy sitting on the ladder in the laptop area didn't acknowledge me or ask if I needed help. Oh well I suppose.
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April 2024 by Michal Greenberg
I urgently needed a passport picture and came right at 8 AM as they opened. The person was available and so quick to assist. I was in and out of there within 10 minutes! Love!
