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August 2024 by Ilene Bradbury
Universal did a great job repairing my car. Walter, the manager, and his employees were very nice and helpful. Also the work was completed quickly. I would highly recommend this auto body shop!
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July 2024 by Alana Phillips
The before and after speaks for itself! Walter and his staff did a phenomenal job. Not to mention my turn around for this job was 7 days. I was greeted by friendly staff, they answered all of my questions/addressed my concern’s. My insurance company recommended me to a pool of auto body shops in the area, but I choose to go to Universal for their reviews alone and they did not disappointment. My car was also detailed prior to them giving it back to me. I greatly appreciate businesses like this, his focus is on quality not quantity.
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July 2024 by Madhavan Thirumalai
Walter did a great job with my EV
In addition, he was able to navigate and cut through a lot of the shenanigans with the dealer for parts and also the insurance company
I would recommend him very strongly
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July 2024 by Mark Grabowski
Friendly, timely and efficient!
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May 2024 by shternie weingarten
thank you for your quick, honest and excellent service!
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May 2024 by SHERRY BONSOK
they did a very excellent job to repair my car.My car looked brand new again. Aside from that they clean the inside of the car. I also got my car back earlier than I expected.
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May 2024 by Tj Spasiano
Walter and his team at Universal were outstanding. Each staff member I encountered was friendly, courteous and helpful.
The team even pointed out that my car needed new tires and were able to get them installed for me to make the whole process super easy.
My car looks amazing and I am extremely happy with the whole experience with Universal. Being in the customer service field, the Universal team knows what they are doing and are experts at their craft. Well done!!
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May 2024 by Abby Turco
Walter and team were a dream! They were reliable, affordable, and speedy
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May 2024 by Heidi Marie
This auto body shop is fantastic! They repaired two seriously damaged areas of the fender and front right corner of my SUV and my vehicle came back looking like a brand new car. They even went above and beyond the repair job and cleaned and organized and detailed the inside of my car! Miguel Hernandez and Walter Portillo manage a great business, give very fair estimates (much better than other auto body shops in the area) and I recommend them highly.
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May 2024 by kj manoni
very satisfied with the repairs to my bumper, hood and headlamp assembly. they even went out of their way to buff out unrelated scratches and detail the car.
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March 2024 by shaneka fogle
This place is amazing. The car looked perfect when I picked it up and they even detailed the car. The turn around time was great and they kept me informed threw the whole process.
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March 2024 by sandra Rangel
I’m really happy and grateful for the great service that Universal auto body give me! I had a car accident and they repaired my car and now look like a new car, the had a great service in all the way, with the insurance company, car rentals, body parts and everything, you don’t have to worry about nothing. I recommend them 100% Professional, great and hardworking team!
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March 2024 by Raunak Bhivpathaki
Walter is a super helpful guy! He explained the problem with my car and solved it immediately. Seamless and fast experience. Would surely recommend!
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March 2024 by teri jacoby
I cannot say enough about universal....staff, excellent. Work, excellent. Whole experience, excellent. On time, pricing, everything. Highly recommend!!!
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March 2024 by Carly Morrison
Highly recommend Universal Auto Body & Glass!
I brought my Volkswagen Tiguan here after cutting a turn too closely against my metal garage door.
The team gave me a fair and fast quote for replacing the door, and even told me where to save money in terms of what parts weren't too badly damaged to need repair.
Brought my car in on a Monday and was told it'd be ready by that Friday - ended up picking up my car on that Wednesday!!
The team honored the quote and did fabulous work - you would never know the car had damage. On top of it they returned my car completely washed inside and out.
Hopefully I don't need more damage repairs on my car, but if I do I'll definitely come back here and I suggest you do too!
