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January 2024 by Michael Rappaport
Today, I physically went to my local Walgreens store because my wife and my Covid-19 vaccinations obtained at that location were not reported as required, to the state of Connecticut. This is required, so consumers like my wife and me can track and access these records. Remember that such access was necessary for travel not long ago, and potentially could be required again. I called my local store, and was directed to Walgreens corporate office. After four telephone call transfers at the corporate store location, I was told to personally go back to my local Walgreens store for a solution. Between the runaround, clear lack of management and the disinterested experience I received upon visiting my local store, I could not feel less valued as a customer. Unfortunately, this has left me with the feeling that Walgreens emphasizes "going through the motions", instead of valuing customer satisfaction. We will never return to Walgreens.
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January 2024 by Carry R
Do not get vaccinated at this location! Two of my covid vaccines dating back to 2022 were not reported to the Connecticut website. Multiple attempts to try and speak to someone over the phone were unsuccessful. My husband finally went directly to the pharmacy and insisted to speak with the manager in pharmacy. He finally walked out of there with printed records. However, as of now my records still haven't been updated in Connecticut database.
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January 2024 by Carmen D
Responsive, friendly and professional.
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January 2024 by Mikey
This store is starting to look like a store, it's clean and very organized, I heard management change, it's about time.
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January 2024 by Lola Eska
If there is an option for negative star review, I’d give it to them in a heartbeat. All of the staff in this pharmacy are very rude and unprofessional. I went there for a flu and covid swab, staff did not ask for necessary information to validate my identity, were short in responses, and conveyed inconvenience of my presence as a customer. Please save yourself some time and go somewhere else. Corporate sees these negative reviews for sure, made me question why this specific location is still open.
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January 2024 by Thulasi Pius
Horrible customer service. Went in for a Covid test and they didn’t have masks or tissues in the area where they test. I work at a hospital so im pretty sure the pharmacy operations manager didn’t do the swab correctly. His associates seemed annoyed we were there even when we said we had appointments. Didn’t ask for insurance or IDs either.
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December 2023 by Maria Califano
The manager was very rude will never go back!
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November 2023 by Marian Smith
What a horrible store. The employees always seem miserable and they are extremely disrespectful to their customers.
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November 2023 by Sandy Waters
Agree with a former reviewer that I'd give negative stars if I could. The Pharmacy is a mess for COVID shots. EVERY time you go you will have to fill out their lengthy form. Doesn't matter that you've given it to them five times before OR filled it out online. Checking in takes 10 minutes, and if you have someone else ahead of you, count on a 20 minute wait. Just terrible. We will never go back.
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October 2023 by Dennis Ng
Refused to give flu shots more than 75 minutes before pharmacy closed
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September 2023 by Ciaran Bruen
This place either never has medicines ready, or is randomly closed. I can’t even count the amount of time I have driven out to only find the pharmacy is closed during business hours. I would avoid this Walgreens, they are not dependable.
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September 2023 by Rashell Santos
They attitude are very rude is not are fall they are working the need to be king and they are very rude like if is are fall to go get a medicine they are very very very rude
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August 2023 by Joseline J.
#Terrible customer service This place is poor staff. Those who work there get angry when we need assistance, they see one needing help and they don't ask you if you need help, they don't care about anything, they are just running, doing nothing from one place to the other waiting for the departure time, especially the people who are at back at the FedEx location and photo printing. I'm not the type of person who complains about workers, I don't usually write bad reviews of anyone either, but in this place they never make you want to return, They should be fire those who work here and hire new staff, the people who work here are tired that's why they only come to do their hours but they don't want to work. I understand that some clients are a pain in the ass, and I understand that sometimes they have bad days. But they shouldn't be rubbish with people who come kindly asking for assistance since that's what they should do , that's why they work there Whenever I come here I have a problem, especially with the guy who works there who speaks Spanish, he always carries a bad attitude. I speak Spanish and I spoke to him in Spanish today, and he didn't want to speak to me in Spanish only in English. He is always angry and if he doesn't like being asked for help, he should look for another job where no one talks to him. I give a star just because I need it to post this , but this places it's 000 stars.
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July 2023 by Marco Pennacchia
Not sometimesAWAYSLONG - LONG -LONG WAIT AT DRIVE THROUGH……Just changed pharmacies.Unfortunate because they were a convenient location.Two thumbs down!
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June 2023 by Life Asesores
Good evening, today I went to ask about some prepaid cards, a young woman attended me and obviously had no idea about those cards, I asked her partner, he ostilly with a very bad attitude and very nervous, he responded badly, I returned to him Asking about that card he answers me with a very rude and very rude gestures he answers me to look at Google if he didn't know the use of that card, in short and to finish, I don't understand why they hire people like this, there are many people who has a little more education than this person, they should take a good look at who they hire, customer service is essential in these times and Walgreens is getting worse every day the people who were there were amazed by this man's attitude, I definitely won't be back there and I do not recommend it Very bad attention