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December 2023 by Mickey P.
I think the cashiers are lovely, especially Aneta and Tiffany. Always so pleasant! I appreciate the whole team at this shop, I can tell they take pride in their work. Shelves are always stocked. Thank you!
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December 2023 by Fanny M.
I ordered a gift card for a non-profit. I put in the wrong phone number and am unable to regift the card though the 'help' page says I can do so. After following all their prompts, I've gotten no where, the promised $75 to the non-profit is in Stop and Shop/GiftYa's pocket. What a scam!
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July 2022 by Barbara B.
I just moved to Stamford and was so excited to see a Stop and Shop near my home because it's the supermarket I am used to shopping at. This one is HUGE and has so many ethnic foods. I was in heaven, that is, until I found out that the deli person didn't understand what 1/3 lb is and didn't understand the word "thin" is either. We settled on that 1/3 is less than 1/2 and thick and thin are similar words. There were 2 checkout lanes open and I had way to many items to use the self check out lanes, which had a very long line anyway. The person who was working in my lane seemed to be taking a very long time to count out and give change and the line was growing. There was another employee at the end, presumably to bag, but the customers were bagging their own and she was just watching. When it was my turn, the bagger did nothing. To say that they were unfriendly would be an understatement. I am going to scope out other supermarkets next time. Bye Stop and Shop. As it is said, size isn't everything.
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June 2022 by Ed K.
Worst checkout at a supermarket that I have seen. Each line took an hour. Can't imagine ever shopping here again. Wasn't crowded. Cashiers were terrible and not one manager in sight
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May 2022 by Cristian P.
3 check out lanes out of 10 open at PEAK TIME!!! With lines spilling into the isles. Where are all the discounts on groceries from cutting so many hours?
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November 2021 by Joe F.
After a dry, tasteless set of pork chops my wife cooked some beautiful looking fish that actually tasted like a salt lick. Their vegetables have been terrible for some time now... so I'm finished with Stop and Shop...too expensive and bad food.
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August 2021 by Ron R.
AVOID SHOPPING HERE!!! My wife and I went on a Tuesday night right after work. A lot of the items were out of stock. We usually use the "laser gun" as we shop so we can just checkout and go with everything packed. The guns weren't working. It would randomly delete items and the screen would scroll all by itself. (I tried 3 different ones) Then we get to self checkout. Evey time we filled our bag after scanning we would put the bag in the cart. (We had 7 bags of groceries to scan) The machine would stop and call for an employee that would have to override. We were told by the manager ALL bags have to stay in the bag area until the complete order is finished. The bag area only holds about 4 bags MAX. So every time we would have to get someone to override it. It happened at EVERY self-checkout station. The manager said it was put in today and he agrees its really bad. Its supposed to help with theft. I said "it will help because nobody will shop here anymore." Also...check your receipt. The strawberries were advertised as buy 1 get 1 free. The receipt discounted it $2. Hardly buy 1 get 1 when it's $6.99 There are PLENTY of other supermarkets in the area. We will taking our business elsewhere.
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July 2021 by karina grisales
(Translated by Google) There is nothing(Original)No hay nada
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May 2021 by Joe P.
I've been shopping at this store since I moved to Stamford 4+ years ago. I've always preferred shopping there over the other stores in the area. But since the pandemic, and I understand there were issues early on, but now this store has so many shelves that are empty when the other Stop and Shop nearby has shelves amply stocked. I prefer the vibe in this store, but they're making it very hard to continue shopping there. Whomever is doing the ordering of goods for the store needs to be much more attentive to the needs of the shelves, or be replaced by someone who can do the job properly.
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March 2021 by Andrew D.
If some one is stocking shelves in an isle then they should be able to help me find a product whether they work for stop and shop or not. Even more so if they likely placed the item that I am looking for on a shelf themselves. The attitude of "I don't work here, do you see the shirt I'm wearing?" was unnecessarily rude. If I'm wrong then explain it to me as if I'm 3 years old. I'll wait.
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December 2020 by Jay K.
What a disaster - this location started a construction/reorganization project just before thanksgiving...and it's still ongoing. There is total and complete disorder - items have been moved so the directory signs no longer match what's in the aisles, some aisles are filled with rolling carts of product to be moved so these aisles are now too narrow and not Covid safe when you pass people. No one working there knows were products have been moved to and the temporary item relocation page that they printed isn't accurate either. I've started going to a different store where chaos doesn't result in an extra 30 minutes+ of shopping during a pandemic to find what I'm looking for. I'm all for improvements, but during the holidays? Ugh!
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November 2020 by Mark B.
I've shopped at Stop & Shop on Bedford in Stamford for 2 years now. I really like the store but I just had another incident of an employee being nasty. The 1st time was when I asked the person stocking the produce aisle for a certain kind of onion that I was not familiar with. He was awful and really condescending. I felt terrible about the interaction but I thought he does not represent everyone in the store. That said, lets face it, their produce is good not great compared to some others. They could use a dose of "helpful" in that aisle. But I continued to shop there. Today is Thanksgiving and I asked at the cashier and front desk if I had to bring an xmas tree in, or given they were marked with certain ribbons assuming same color ribbons were all priced the same, if I could pay instore and pick it up outside. This ended up on a conversation with an employee that got nasty. Not just with one but 2 employees. At one point I told the employee that I would like to find the manager and she said "I'll go there with you". I'm not the type to write a Yelp review (1st one ever) or go to the store manager...but I did today. I don't think the Stop & Shop rank and file in Stamford are trained to handle objections, solve problems, or honor Stop & Shop customers. I ended up speaking to Jerry the manager who was very professional and kind. He asked for specific names which I had from name tags but I didn't want retribution so I didn't give him any names. It would be great though if they would train their people to be more helpful and more kind. At some level, this starts with hiring and ends with training. I'm good to buy about $1,000 per year at the Stamford Stop & Shop. Not much in the big scheme of things for Stop & Shop. But its a lot for me. Its nice to have choices...of which S&S is no longer one. Life is too short...
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November 2020 by F C.
I guess their location is why this store's busy. I constantly find price inconsistencies on what label says and what's ringed up by register. I need to remember to check before I leave the store. Don't seem to have this issue at Grade A or Trader Joe's.
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August 2020 by Nitza Q.
Management allows customers without masks into the store. I'm boycotting. How about you?
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February 2020 by Vinny B.
Was nice and was shopping at 8:00 P.M. there were only 2 employees and the customer service was empty. Everything was out of place there,otherwise it was good
