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September 2023 by Ashley Roberts
We got the clear kayaks for this 1 hour excursion and it was lots of fun! The kayaks can go up and down the mystic river and even go under the drawbridge which was super cool. We got to see the bridge lift and lower right on the water too. It's definitely a great way to see mystic from a different perspective. The staff here is super helpful and friendly too which just made the experience lot more enjoyable too. I highly recommend doing this if your visiting mystic.
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September 2023 by Jeffrey Potter
I love this place for everything having to do with Paddleboarding. From the best boards, accessories, and even advice, they were incredibly helpful in getting the best board for me. I picked out a paddleboard for me and my wife, and feel great about the purchase. The help I received from Jeff, the owner, made me feel like I was going to be family in the future. I will definitely be back when I need more equipment. What a great surprise it was to find this great store.
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September 2023 by Sydney Wyatt
On a whim, my partner and I decided to book a kayak online last minute. We have never been to Mystic and didn’t have great reception on our phones, so we accidentally ended up at a launch down the street, and didn’t realize that mix-up until after an hour on the water. The owner of the other launch was incredibly understanding, and said they wouldn’t double charge us if we didn’t get a refund- which we did not.When I called here to explain my mistake, I wasn’t even sure they could hear me, because the boy who answered the phone only coldly repeated “Our cancellation policy is 48 hours,” without even acknowledging the situation. I’m a very understanding person, and not even upset about not getting a refund. To them I was just a no-show, and that totally makes sense. I’m writing this review because I was incredibly friendly and open to any answer, and I was met with very rude customer service. He’s probably some underpaid teenager, and the real problem is probably whatever the work environment is there that is making him feel so miserable and disempowered.My hope is that at least one person will see this and book at a small, less expensive, and more friendly launch- Blue Heaven- so that my karmic (and literal) debt is repaid. Lol. Happy kayaking!
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September 2023 by Foster Walker
You should probably walk away from a business when the conversation begins like this-Them: How long are you looking to rent a kayak?You: 2-3 hours.Them: Well, we're closing at 4 pm today so you only have an hour.I got the impression they don't really want to be in business and their lack of concern for kayak safety is quite concerning.Choose another company- these people don't seem to want you bothering them.
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September 2023 by D Updegrove
Didn't feel like they really cared if we rented or not. Frustrating that we couldn't rent a kayak without going to their website and filling out a complete registration / reservation request. Bit, kayak was functional, and we had nice views on the Mystic "River".
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August 2023 by Rebeckah Culley
It was a very nice time.We saw little jellyfish.It's an easy current for beginners.The staff were super friendly!!They clean each kayak after it's been used!!I would definitely go again.The prices per hour are on the high side.
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August 2023 by Luke H.
Make this your first choice for paddle board and kayak- Jeff and the rest of the crew here are fantastic! Super friendly, courteous, quality equipment and instruction.
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July 2023 by Melanie Sands
This was the first year that my daughter did Adventure Camp with Adventure Mystic. She had an awesome time! She loved the two camp counselors, Madison and Madison. The owner, Jeff was really cool. She went in with no experience and after day two, was a pro at paddle boarding. The natural surroundings and jumping off the board to swim was the absolute best. She plans to return in August or next summer, for sure!!Before, camp we took a day to rent a tandem kayak. The staff was great and and it was beautiful to enjoy the water and view.
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July 2023 by Sean P.
Great shop .Kayak rentals .Jeff was great .Ordered Kayak rack and j style Kayak carrier .The best customer service ever .Thanks ?
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June 2023 by Alexander
We did a one-hour in two kayaks and it was such a fun experience. They allow you to bring your pup for an additional $5 and our doggie felt like Capt’n of the Cruise-ship. People working there are super sweet and accommodating and the kayaks seem to be in great condition. Life vests are of course supplied and in safe condition, and we were able to park the car in the parking lot as well. All around a wonderful experience!
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June 2023 by Milena E
On our way to a rental house in GLP, I wished there was a place that would drop off and pick-up rental bikes. On a whim, we found Adventure Mystic and they delivered our bikes within hours! Bikes were at the house waiting for us and we were able to start our adventure immediately upon arrival. This service saved us the time of having to rent and transport bikes to and from the house--score! Would highly recommend.
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March 2023 by DPB1947
Excellent quality outdoor gear and clothing at great prices. Jeff, the owner, is personable and eager to help. My wife and I have been coming to Mystic for many years, but this is the first time we visited this store, and definitely not the last.
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February 2023 by Ted Parker
The Mystic river is the best for paddle sports! Great operation, super friendly staff, good winter sports selections and rentals. Also good parking, which is a must in Mystic.
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October 2022 by alexander valaris
Was fairly straight forward to rent a kayak even as a walk in during the summer. Decent prices I really enjoyed my time out on the water. I'd do it again here.
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October 2022 by William Curtis
Jeff is the absolute best. When I went to buy a used paddle board, he let me try it out, and threw in a free paddle as well as a free Gatorade for my little sister!
