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May 2023 by Blair Wright
Nice little music store. They had a decent selection of both acoustic and electric guitars and a really good selection of used Amplifiers (and a couple steals in there too). Hidden gem in my opinion
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May 2023 by William Schmauder
Alpha has always had a great reputation for fine quality instruments and knowledgeable staff!I went in today and worked with Jim in the purchase of a new Guitar. What I went in there thinking what I would buy was different from what I left with. Jim was exceptional with educating me and helping me make an extremely informed decision. I could not be happier with my experience.
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May 2023 by Gabby V.
I'll never forget the incredible experience I had at this wonderful store almost 3 years ago.It was 2020. The pandemic had just started a few months before and was still affecting daily life. During this time, when the anxiety and stress took hold I found the only thing that soothed me was music. As I realized that, I also realized how much I missed playing guitar. I had played when I was younger but gave it up and sadly moved onto other things and sold my guitars. I knew I wanted to buy another one and get back into playing again.One day in August, my mom and I were taking a Sunday drive around Mystic and decided to drive through a side road to avoid the tourist traffic on the main road. As we neared the end of the road, I noticed a building with a sign that said "Alpha Audio Works, Quality Musical Instruments". They probably sell guitars I thought. My mom also noticed the store and asked if I wanted to check it out. I said yes and we parked right in front of the store.It seemed a little dark inside and since alot of businesses were closed due to the pandemic, we thought maybe the store might be closed. I got out of the car to see if the door was open and it was locked. Dissapointed, I walked back to the car. Just as I got in and my mom was about to back out of the parking lot, we both noticed someone from inside open the door. It turns out that the right door was locked but the left one was open and luckily the owner was looking outside and noticed that we wanted to go in.We got out and he kindly introduced himself as the owner and welcomed us in. As I entered, I was so happy to see all of the beautiful guitars and basses on display. The owner Jim asked me some questions about what I was looking to buy and what kind of music I liked. He let me sit and try out a few guitars and let me plug into an amp. After awhile I picked out what I wanted and he let me put it on hold. I later realized that the guitar I picked was way too heavy and I went back a few days after and switched it out for a used black Squier strat that came with a small amp. It was only $150 altogether which was an amazing deal. Due to the pandemic, money was tight so I was elated that I would be able to get both a guitar AND an amp for under $200.I was so happy the day I took my beautiful guitar home and it has been my beauty ever since. I sadly haven't been back in over 2 years but I hope to go back at some point. The kind of customer service that Jim gave me that day was really special and I'll forever be grateful to him for giving me such a sweet deal and taking the time to let me try out so many guitars. Check this place out if you're looking to buy a guitar, bass, amp, drums, accessories for each of the mentioned instruments or audio equipment. They are very kind and knowledgeable and will take the time to help you out and answer all your questions. Thank you again Jim and Randy for my guitar and amp and for all the advice and help!
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April 2023 by cyle crimmins
These guys are awesome! I had a guitar shipped to Texas and there was an issue with UPS. They stayed in communication daily and made sure everything was taken care of. The guitar I purchased was even better in person than the pics. I will be buying another guitar from them in the future!!
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April 2023 by Charles Ragsdale
If it were possible to leave a 6 star review I would do so. Jim and Randy are both fantastic and warm people truly dedicated to music and treat their customers like members of a greater artistic family.I am totally new to guitar, and recently moved back to Mystic after living for many years in Spain.I made the decision to pursue guitar, and looked around on Amazon and Google and tried to figure out what I should do while also trying to save money.It was all bs and a complete waste of time.The only good thing was that it led me to Alpha, which happens to be a couple minutes from my new house.Their selection is fantastic, and there is absolutely no substitute for being able to physically hold and touch and connect with a new instrument before making a purchase decision.Now, you may be thinking, surely this means it will be expensive and I need to save money.Guess what? Their prices are so good, that they are actually pretty close to the cheapest bottom basement prices from faceless amd potentially unreliable Amazon sellers.And if you read reviews on Amazon and see how often people get damaged or improperly adjusted guitars and have to pay extra or ship things back and wait forever, you actually end up paying more when buying in that way.But really, don't take my word for it. Just get in your car and go to Alpha and see for yourself. I 100% promise that you will not regret your decision.
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October 2022 by tom morin
Use to live in area, brought my guitar up on recommendation from a friend. Jimmy did a fantastic job on set up. Also revived an old Squire strat. Highly recommend these guys for all your needs.
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October 2022 by seth craig
Randy and Jim provided excellent customer service and made my purchase easy and stress free.
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October 2022 by Brendan Christopher
Randy and Jim were very nice and helpful, they clearly love what they do. The store is amazing and has a ton of great gear. It is worth the trip!
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May 2022 by Craig Merriman
Great selection of gear, very fair prices and superior service. Check here before going to other music stores.
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April 2022 by Bill Hart
Great staff! Awesome musical equipment!
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September 2021 by Gene Johnson
Always a big help. I purchase most of gear from here. My Fav.
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July 2021 by Stephen Cersosimo
Was looking for some stage monitors. They had just got a used pair of top of the lone JBLs. They were a great price as well saved a lot. Used them all week and I love them. Great store with a knowledge staff in Audio and Guitars.
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May 2021 by Gabriel Cooper
Absolutely wonderful shop. Came through while visiting the academy and had a wonderful time browsing and jamming. If you are a musician, do yourself a favor and take a good 20-30 minute break to browse and try stuff out.
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January 2021 by Robert Watrous
I’ve been turning to Randy for products or advice for close to 30 years now. Always extremely knowledgeable and very reasonably priced. Highly recommend!!
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August 2020 by Steven Beaudoin
While in Mystic, check out all the great musical gear at Alpha Audio. Lots of cool stuff....Marshall, PRS, Hamer.
