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August 2023 by Kathleen McManamy
Great selection of foods & fresh produce. Staff were friendly & helpful and the store was clean.
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August 2023 by Fred S.
Food and sales here are great. I am so grateful to have this store here since it is so far above the many Stop and Shop locations in the area regarding food freshness and quality. I am not a great fan of most of the meat selections and go to McQuades for most of them, but for most other items, shopping their circular every week is a true bargain and plethora of good deals.
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August 2023 by Pikayla
Very clean, well lit and well stocked. The produce was fresh and plentiful. The store is well laid out and has great eye appeal. I needed boneless skin on chicken breasts for my recipe and the butcher gladly deboned some split chicken breasts for me. The prices are higher than others but you get the quality you pay for. I would shop there again and highly recommend it.
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August 2023 by D Brandelli
I love this place! There is so much to choose from. Fresh local produce as well as the exotic. Order a slice of pizza or take home a full pizza or calzone. Lots of little extras with friendly staff. Items are sometimes more expensive than Stop & Shop, but it's worth it since S&S's produce and meat go bad so quickly. I like to buy local whenever possible. Having local options alongside hard to find and specialty Irene's is great.
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August 2023 by Karen R
The Big Y is a nice clean market with very helpful employees, a great assortment of prepared meals that are delicious and a lovely bakery. They also have a beautiful store with nice wide aisles and a good variety of food and anything that you would find in a grocery store. I highly recommend this for your grocery needs.
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August 2023 by Melissa C.
I don't think I've ever written a review for a grocery store but this place came through for us twice on vacation so here we are! We had a large crowd to feed after a long day at the beach and just wanted a few party side pizzas. We called around to all of the local pizza places and Big Y was the only place that would do them without 6 hours notice. We wouldn't have even thought of them but a local recommend we call them. We saved at least $100 by ordering here. Their party size cheese(40+ pieces) was the same prices as the large cheese pizzas that only had 10 slices at two other local pizza places. Another evening we decided we wanted lobsters. Called Big y to check prices and they were able to do 6 steamed lobsters 20 minutes after we called! We grabbed some, oysters, corn and potatoes and we were devouring our amazing meal less than an hour later for a fraction of what it would have cost to eat lobster out for 7 people. The steamed lobsters stayed very hot in the bags while we prepped our other food. The groceries may be a little pricier than average here but check out the extras that they offer for sure!
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July 2023 by May Scoville
We bought some fresh lobster and the associates, in the seafood department, were very nice and helpful. And our cashier, Sheila was very friendly.
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June 2023 by Carleigh P.
My friends and I are staying in the area for the weekend and entered this establishment in cheerful moods, only for them to be immediately soured. Not only were customers after customers being unreasonably impolite and quite frankly, very rude to my friends and I, but as we got to checkout the ladies ringing us up and bagging had extremely poor bedside manner. There was two of them, one of them being a woman named Gail, and since we had such bad experiences with the people shopping there, I attempted to be my most polite self, yet she was apparently in a very rotten mood and projected it onto us. Our items were carelessly thrown into the bags, leaving a box of cereal and some bread we had purchased crushed at the bottom. The bags were then either tossed into our cart or negligently flung at us. In all honestly, the only well mannered employees were the people working in the pizza area. What was supposed to a peaceful and exciting summer weekend in a beautiful place, got off on a very hurtful foot. Big Y is constantly promoting a friendly environment, where customers are said to be "treated as family", and when normally we are and can depend on Big Y as a respectful environment, this was the exact opposite. We hope this doesn't happen to anyone else, do better Big Y!
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June 2023 by Thomas Delaney
I was passing through and was staying at a marina in Mystic. I wasn't expecting much as it is the only supermarket in town but I was pleasantly surprised by their large selection and excellent specials.
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June 2023 by Lawrie K.
EXTREMELY expensive grocery store! Wasn't going to sign up for a rewards card since I only had a few items. Well I ended up paying $3.00 for a peach and $3.00 for a nectarine that we're both harder than a rock!Forget about the bottom prices on their advertising as you get the TOP prices posted since I wasn't a member!LK
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June 2023 by Bill Maas
Very nice market. Everything was marked, and I did not have to ask anyone for help with anything. From what I saw, the meat department had some very good fresh cuts of meat. Nice smooth, clear shopping isles to walk down. Produce looked very fresh also. Only had to buy a few little items to bring back to where I was staying. But it is nice to see a place where they care about the customers.
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June 2023 by Kathleen Tasca
This is my " go to" for almost everything including medications. Friendly knowledgeable staff at pharmacy. Store employess have always been helpful. Clean store
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June 2023 by Mariel Vazquez
The people who work in the deli are not very nice, I usually have lunch here every day and if you go early in the morning, the service is terrible and many times it is denied just because it is early at 9am, the only kind person is Lisa
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May 2023 by Sue Scantlebury
Save yourself $$$ don’t shop here and exceedingly poor customer service. Looked for a frozen product couldn’t see it asked when I was at checkout. Told to go to customer services. On way out asked another Big Y employee and told to look in Frozen isles. I said I had looked a number of times that’s why I was asking…..rather go elsewhere!
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April 2023 by Sue S.
Terrible customer service. Very unhelpful staff. Won't help you locate a product etc. Also expensive.
