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November 2023 by Madisyn erb
We can’t say enough good things about Brandon. He really made us feel comfortable and confident in our decision purchasing a new truck. He wasn’t pushy at all and and made the purchasing process very smooth and easy. He was great to work with and we can’t recommend him enoughThanks again Brandon-Hannah and Kyle
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October 2023 by Christopher Walters
Our experience was excellent! Our sales associate (Eric) was very knowledgeable about the vehicle we came in to look at and eventually would purchase. We had a great experience with the finance department representative (Nancy) was a pleasure to work with as we completed the purchase process. As a retired Navy Submarine Vet, I can say: "Job Well Done!" Looking forward to having Valenti Chevrolet service our new 2023 Colorado LT!
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October 2023 by Lucy D.
Car dealerships are still receiving a bad reputation with all the gimmicks still being used to get customers in the door. Excellent experience at Valenti in Mystic-from the sales to financing. They have a great inventory of new and used vehicles. You can pretty much park and shop several major brands without a hassle.
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September 2023 by Jared Coers
Edgar was ok…joking aside I know I could of maybe gotten a truck closer to me but it is the trust and integrity that I value the most Jim, Bob Valenti service department and you Edgar have not let me down or tried to swindle anything from me you all have been straight forward with me and treated me with the most utmost respect that is why I constantly refer people to your company and to you Edgar, you definitely go above and beyond for me and I will always be a customer there. Again thank you so much for making this a smooth purchase.
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August 2023 by Mark Cassidy
I first went to another dealer who seemed disinterested in selling me the truck I wanted. Eric at Valenti took the time to see what I wanted, and explained what they could or could not do for me. He kept me informed through the entire process from order to delivery, and made it easy.
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August 2023 by Rebecca Spaulding
Great experience all around! Scott Morrow was professional, especially easy to work with, not pushy, VERY knowledgeable and reasonable. It could not have been a smoother car buying experience. Test drove the Jeep the evening before and bought it the next morning. So appreciative to everyone there who helped make it happen.
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August 2023 by Nancy Perry
This was my 3rd pleasant experience purchasing a vehicle at VALENTI’S MYSTIC and my husband’s first encounter. I called inquiring about a specific vehicle. Upon learning it was just sold, Edgar Roman, the sales professional quickly suggested an alternative solution that proved to be the perfect purchase for us.We were extremely satisfied with the VALENTI TEAM that included the service department, finance manager for our trade in value and Nancy Heath, the purchase and registration professional who made the final deal a seamless process.If you are in the market for an automobile, we highly recommend contacting EDGAR ROMAN because he is honest, friendly and extremely thorough.We were at the RIGHT PLACE, RIGHT TIME and RIGHT SALES PERSON !Thank you Valenti Mystic.
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August 2023 by Rob
Bought a C8 Vette and traded another car in. The experience on both ends was excellent and Brandon was fantastic. He is upfront and before driving an hour I knew what to expect and that did not change. They stayed opened late for me to do the paperwork and everyone stayed until I left. Very pleasant to deal with !
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August 2023 by Derek Fischer
I was really happy with the professionalism and courtesy of the sales people, however, i purchased a used 2018 Tacoma, three days after purchasing the vehicle, I brought it through a spray car wash and noticed pain feeing off the rear left door.I asked if they could compensate or cover the damage and they said no. On one hand I understand it’s a used vehicle, however, it seems like something they would be willing to work with, especially since it happened so shortly after buying the vehicle.Overall it was a good experience, I’m just bummed about the pain failure.
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July 2023 by Martha Dion
This was my first time working with Valenti Chevrolet. My last experience buying a car was awful, but this has changed my opinion of the dealership experience. We worked with Brandon who was amazing and Nancy who made the whole negotiation and purchasing process respectful and easy. When we showed up we were met outside and we talked casually and without pressure about the cars I was interested in. We test drove two vehicles and never did I feel any pressure to buy. We chose to purchase one of the cars and we were in and out quickly the very next day. The whole staff was warm and laid back which totally reduced the stress of car buying. Overall we had an amazing experience and I even got to run into an old classmate. We will definitely do business here again.
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July 2023 by SARA CASAR
Originally I had plans to get a Honda but after being treated horribly at Cardinal Honda in Groton we came to Valenti as I had leased a Jeep Grand Cherokee Laredo here previously and had a great experience. Brandon was so kind, great to talk with, and an overall pleasure to work with. He showed me several vehicles and discussed other options before test driving the Chevy Trailblazer. I immediately knew that I wanted to buy a car from him. After shopping around for due diligence at several other dealerships I knew I had to come back and buy from Brandon. After a delay on my part during the purchasing process he came in on his day off to complete the sale and get me set up in my new car. Nancy was also very patient with me as I considered several financing options. You have a wonderful team working for you. I never once felt pressured throughout the process. Thank you so much Brandon and Nancy.
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July 2023 by Google user
This was my first time working with Valenti Chevrolet. My last experience buying a car was awful, but this has changed my opinion of the dealership experience. We worked with Brandon who was amazing and Nancy who made the whole negotiation and purchasing process respectful and easy. When we showed up we were met outside and we talked casually and without pressure about the cars I was interested in. We test drove two vehicles and never did I feel any pressure to buy. We chose to purchase one of the cars and we were in and out quickly the very next day. The whole staff was warm and laid back which totally reduced the stress of car buying. Overall we had an amazing experience and I even got to run into an old classmate. We will definitely do business here again.
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June 2023 by Victor Consoli
First time customer. Very impressed by customer service, no pressure, just here to help you get what you want. Eric was knowledgeable, did his homework on a the new Colorado features, and made it an easy day. Nancy was terrific getting me through the paper work, and we debated the warranty choices without pressure, and she made calls to get my questions answered. Absolutely I’d recommend working with this team.
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March 2023 by Justin Gallo
i come here to get the free oil changes that was part of the deal of me buying the vehicle here. everything has been fine up until this point. They gave me an inspection report that said my brake were above 7mm or greater. I ask them every time how the brakes looked. I do that because i replaced my break one time before they were getting old, and they showed me they were low, and it was in yellow on that inspection report. the next time i came I did not receive any report due to system problems, that day they never reset my oil life monitor, so it made me wonder if they even did anything at all. Now today's problem my rim is ruined, and they refuse to do anything at all. I talked to a manager I guess you could call him. The guy who schedules my appointments treated me better on the phone than him. I think his name is Jason, he has always treated me well and still did that day. I tried to express to the manager that I would like something done about my rim because if they didn't give me a report stating my brakes were in good condition, I would have bought brakes that day and my rim would still be in good condition. The manager refused to work with me at all didn't even offer to have the car wash guys look at it and see if they could do anything about it. he just said your trucks over 100k what do u expect and was rude. The truck he is talking about was bought brand new from them. I will never recommend this place to anyone. If they can treat a long time customer like I just walked in the door that day that is crazy. DO NOT BUY FROM THIS PLACE, TERRIBLE CUSTOMER SERVICE AND MANAGMENT.
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January 2023 by E Cap
Great experience. I purchased an in transit truck. I could not put a deposit down as per company policy. I relied on Brandon in sales to contact me when it came in. Well he did early in the am when it arrived and I locked down the deal. Came in from out of state and closed the deal and drove home. Nancy the finance manager is awesome and a pleasure to work with. She took care of all out of state registration and I did nothing. It was seamless, easy, and pleasure to work with Valenti team. Kudos to Brandon and Nancy.The topper is I was able to have a couple unrelated documents notarized while I was there. Full service!!I highly recommend Bob Valenti Chevrolet
