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October 2023 by Jon
My 2015 Jaguar needed some repairs. Patrick and his team explained every step in terms I could understand. Honest and upfront about the cost. My car is running great thanks to him and his team. I've purchased a number of vehicles from here and had a bad experience!!! Highly recommended!!Betsy Darrow
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October 2023 by Debra Zambarano
After spending months looking for the right vehicle and the right dealer, we found Import Auto Ltd. From start to finish it was a pleasure dealing with them. Everything inspected and in perfect working order. The transaction was smooth, and it was a pleasure dealing with a local businessperson versus the big dealerships where the customer is just a number. Five Stars!!
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September 2023 by Robert Campbell
I am a new customer. Just positivity to report with my overall experience with Import Auto Ltd, starting with the thorough and respectful manner of dealing with me as a customer, and of course, the quality of my car (and others on the lot) to go along with the valued service. Much appreciated.
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August 2023 by Richard Ebert
Import Auto has been servicing my S500 and E350 as well as my Chevrolet 2500HD. They’ve been nothing but fair and honest. Better experience than with Carriage House and and Valenti. I will be bringing all my cars here from now on. John is awesome in service and everyone I’ve spoken with is humble and customer centric.Services: General repairs & maintenance
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August 2023 by Cheryl Foster
Import Auto Ltd. combines expert command of (and love for) their pristine vehicles with an unwavering commitment to customer priorities and clear, pleasant business transactions. Our experience was marked by impeccable professionalism every step of the way, from helpful but easygoing pre-visit communications to knowledgeable facilitation of test drives to transparent dialogue concerning purchase and trade-in. Import Auto Ltd. found the perfect high quality car for our needs at a very fair market price, offering unparalleled customer service with a high degree of integrity and confidence in the cars they offer.
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May 2023 by Klemens Zachhuber
Professional and trustworthy. Quality automobiles sold without pressure in a classy environment. My BMW was delivered in impeccable condition and beyond my expectations. This is the second vehicle purchased from Import Auto. I am a customer for life.
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January 2023 by Aggie & Anthony Falcone
I purchased a 2008 Bentley Continental GTC from Patrick several months ago. Patrick ensured that the car was inspected from top to bottom and when the headlight didn’t work, he fixed it. He was extremely honest and fair with me throughout the negotiations and he was polite and professional. The car is a dream to own because it was well taken care of by Import Auto. Months later I had a minor issue with the car and I called Patrick for his opinion. Not only did Patrick spend quite a bit of time on the phone with me but he patiently walked me through the issue. He also followed up with texts and phone calls. Patrick gave me sage advice that literally saved me over $10k! As a result, I will not buy an exotic car from anyone but Patrick and Import Auto in the future even though I live in a different state. I will drive the distance because he has proven to be honest and reputable. I highly recommend Import Auto especially if you want to invest in an exotic car. They are the best!!!
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January 2023 by Rob Acquaro
I recently purchased an Audi A6 from Import Auto. This was far and away the best car buying experience I've ever had. I literally felt treated as if I was buying an expensive piece of fine art. Meticulous attention to detail describes every aspect of this business. Import Auto clearly has very high standards for the quality and condition of each car on the lot. Patrick and his staff demonstrated exceptional customer focus through every step of the process. The vehicle was meticulously cleaned and prepared for pickup. His team performed a thorough inspection of the vehicle and provided a detailed report that even included brake and tire wear measurements. I highly recommend Import Auto to anyone in search of a quality pre-owned foreign car.
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April 2022 by Wata Zata
Had my front brakes done before I went on a long trip. The brake pads they put on were bad and I went through the whole trip with faulty brake pads. Made terrible noises the whole trip. Very dangerous. They did fix it when I came back with no problem. Also more expensive then the Mercedes’ dealership….Service: Brakes
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September 2021 by Aaron Gorneault-Schilli
I had a great experience puchasing a car here. You can tell they take pride in the vehicles they sell and were very straightforward with the purchasing process.
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June 2021 by Adam Talbot
Nice place small business very inviting. All the staff I dealt with have been excellent
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June 2021 by Kevin Shirley
An apology to Import Auto. My Google account was hacked and the posting that appeared yesterday was not written by me. I love the Mercedes I purchased from Import Auto and would not hesitate recommending them to a friend. I have been passing Import Auto since I was a kid and was finally in a position to be able to afford buying an exceptional German auto from them. Great cars, great people, and great service! In these trying times of Covid, etc it was very refreshing to deal with everyone I have come into contact with at this dealer.
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March 2021 by Richard Rylander
Nice clean vehicles.
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February 2021 by Brian E.
We have bought four cars from this dealership. Each time we have been impressed with the professionalism. The owner is Very knowledgeable, no pressure, very easy to deal with. I generally dislike the car buying process but This is the first place I go when my family needs a car.
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January 2021 by Jon Cochran
The business owner and his wife are exception people. I bought my first Audi A6 from them 7 years ago, its been the best car I've ever owned. I highly recommend them for your next European car. Although I've never utilized their service department I can only assume they hold high standards. I will return for my next Audi.
