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December 2023 by Lee W.
I went in to the shop thinking I was going to need to purchase a new computer, but John suggested I consider upgrading to an SSD instead. That's what I ended up doing--half the cost and my otherwise-fine computer now runs much faster. The data transfer was also very quick and smooth. Really excellent experience overall.
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September 2023 by Mike A.
I have never really experienced a repair to my computer, but Lou's now being operated by Dan did an excellent job and was very helpful and made me understand all the repairs and fixes that had to be accomplished on my computer. Well done helping the novice. The cost was worth the repairs.
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September 2023 by Kyle Douton
If you are a business in the area and need tech service that is top notch and affordable you need to check out Lou's. Dan is awesome and extremely responsive. He works out the best affordable solution to keep you up and running when you need it most. As a retail business our computers are now our life line to making sales, Dan keeps us going!
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August 2023 by Charles C.
The guy behind the counter is depressingly negative, oppositional and unfriendly..
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August 2023 by Suzette Pascal
Lou's has fixed my desktop in the past - and I will be returning this week for an issue I'm having with my laptop. Great customer service at at very fair price.
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April 2023 by David Crompton
Exceptional service! Fast and reliable!!!
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January 2023 by Teddy DeVeau
Worst store I have ever visited. They markup all prices by at least 2x, and wont refund products that do not work as they had said. Awful customer service.
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November 2022 by Jaye B.
Mystic is lucky to have this gem. I would recommend Lou's Computers and sing their praises all through the town. With imagination and skill, Don fixed a laptop problem that Best Buy and the Lenovo factory shrugged away. The price was reasonable and the service was quick. Thank you, and please stay here forever.
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June 2022 by Paul Holland Jr
Fantastic customer service. Very knowledgeable and friendly.
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June 2022 by David LaChance
They have great service and your not waiting weeks. I highly recommend them. Friend of ours that live in Maine was having issues with her computer . Told her to send it to me and I would take it down to the shop. Within a week she had it back working perfectly.
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September 2021 by Nicole Strickley
I cracked my laptop screen last evening. I dropped my computer off at Lou’s computers LLC this morning. With same day service, I now have a new screen installed for my laptop and all for a reasonable price! I am now ready to catch up on paperwork! Thank you!!!
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August 2021 by Ron Roy
Great service and follow-up post sale. Transferred all my Mom's files in record time.
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August 2021 by Andrew H
Computer running like a champ fairly priced!
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June 2021 by Andrew Hobson
Very friendly and knowledgeable staff
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April 2021 by Jared Jennings
I had work done on my laptop. They were very helpful turnaround time was very fast and I'm very pleased with their work I intend to go there in the future with some extra stuff for them to do I recommend them to anybody in the area I even plan on recommending them it's just some people over at a music store by me