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February 2024 by zeejoo
Full service including UPS services, and extremely friendly and helpful staff
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January 2024 by J S
Such a wonderful place to drop off my packages and very convenient! Has all of my shipping supplies and necessities. Clerk provided exceptional service and went above and beyond! I will definitely return here for business. I am so glad this place has everything that I need. Very satisfied with my experience.
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January 2024 by Sindi Mannochi
This is a great spot to drop off return packages with labels such as from Amazon. You can leave them right outside by the building in the front. Otherwise, I don't recommend shipping here because it's extremely pricey.
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January 2024 by philiamina lindy
Excellent customer service.
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September 2023 by Jessica Davis
Employee refused to scan pre-paid packages or provide a receipt; directed to leave in pile outside with others. Good luck trying to prove you dropped something off if it goes missing. I went elsewhere where scanning my package wasn't looked at like a hassle for them to do- especially when they were not helping anyone- just talking on their cell phone.
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September 2023 by Margaret O’Brien
This place is awesome. The owner was so friendly to me. If you have an Amazon return you must have the box all done up with the label already attached. It's not their fault if you are at the wrong return location!!
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September 2023 by Laurie Childs
Great service but very pricey on copies. The "up" side, you don't have to print your own stuff.
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September 2023 by Jessica Klaus
Not helpful, do not take Amazon returns there -not sure what this place is ?
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July 2023 by James Scaramozza
Excellent facility, conveniently located, and a courteous person with whom I spoke. So much better than drop off boxes, which often are jammed up or overstuffed with packages or exposed to the elements.
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July 2023 by Sherry Wylie
Friendly and helpful staff. I didn't have a box to put my item in and they did it all they wrapped and shipped it. It was received by the recipient in the perfect way I brought it to them in. So I'm happy. Would recommend this place for all your shipping of weird shaped things store. They have lots of decor to buy soaps and chapsticks.
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April 2023 by Louis Card
Always a great experience when I drop off my packages here. So many nice things to say about this place. It’s always clean and organized and I know exactly where to leave my packages for pickup. By far one of the best and safest places in the state and in the country to ship your packages. This should be the only place that you bring your packages to ship with UPS. And do not believe all of the bad reviews you see because they are lies and misinformation; therefore, should not be taken seriously. I go here every week and every time I go I pleased. I am glad I found this place and I highly recommend it to everyone. Stacy and her daughter do a great job and they are very helpful to everyone and they make sure that everyone is happy. They are the best in the business and should be proud of their achievements.
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February 2023 by Ruth W.
This UPS store doesn't take packages back from Amazon with just the return code that Amazon supplied me. Amazon said bring the item into any UPS store, they will scan the item and no return label is needed. The women who works there was very rude and will only take it if there is an actual return label which Amazon didn't supply me. Never had a issue with any other UPS store returning an item with just a code. Unfortunately this isn't my first rude encounter with this woman. Wish there was another UPS store close by to go to.
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January 2023 by Michelle Forrest
Above and beyond customer service! I was in a critical situation with a package and Hailey really went out of her way to help me out (shout out to our Mystic local UPS driver too). This kind of personal touch is just another reason supporting local small business is important!
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January 2023 by cworspy
if i could give zero stars I would. I brought in a box for UPS delivery and wanted to charge me just over 67$. I brought my box somewhere else and it was 39$. When I commented that seemed high I got an attitude. Guess what buddy....It was almost double drop the attitude!!
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January 2023 by Mike A.
Very pleasant staff and helpful. Did not have to wait for service the staff recognized what I was there for and directed me to where I needed to go.