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January 2024 by Stephanie G
Roomy, clean and meticulously organized. Alex did a great job on my poly gel/sculpture gel. I had at least 15 minutes of complimentary neck and back massage that was wonderful as well. Well definitely come back next time I visit.
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January 2024 by aristalla
Got my nails done yesterday, very very thick. Crooked. They did extra designs to cover up the uneven color that I didn’t want. Three nails broke today and they said to come in for them to look instead of refunding. Never going back.
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January 2024 by Rodrigo F.
Unfortunately, I didn't have a good experience. They don't speak English fluently, which makes it difficult. I paid for the full service but the work was not delivered complete or of good quality. In the end they yelled at me asking for more tip. I definitely don't recommend it and I won't be returning. terrible :(
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December 2023 by Sophiabuttt Maliyahbuttt
Perfection
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December 2023 by Cinceray Madison
Thorough and efficient. Price point is also somewhat lower than other similar nail spas. Friendly staff.
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December 2023 by Kimberly Dougherty
Have only been to this salon once but I've convinced my daughter and my husband to join me on our next visit. The service was over the top from what I am used to and I don't want to go anywhere else!!!
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November 2023 by Erica Morales
I had a great experience - friendly staff, was taken care of, clean facility. Will be a continual client. Definitely call in advance, I would say at least a day if not longer for common courtesy. They are a busy establishment.
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September 2023 by Margaret O’Brien
My pedicure always lasts so long from here. Very clean spot and nice nail technicians...best place to go in mystic!
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September 2023 by Jessica E.
Can't really rate this establishment as I wasn't given a chance to sit down. Upon entering and stating I wanted a pedicure, I was told there was no room and couldn't be helped. However, the number of people in there could be counted on 1 hand. Oh well, I won't ever go back to this establishment, nor will I refer anyone I know.
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August 2023 by Jessica Chambliss
I called U nail and Spa for gel mani and pedi at 12:30pm to ask if they had any availability for today. I informed them I could come in as soon as 1pm. The person on the other line asked if I could come in earlier. I told him I was leaving my house now however it takes 15-20mins to get there. I arrived at 12:50pm and was told that I could only get one service because they’re busy. I asked why they didn’t tell me prior to me driving 15 mins and everyone seemed clueless. I was told I came late. I informed them that I told them it would’ve taken 15-20 mins prior to my arrival. The woman looked at me like and didn’t say anything. Honestly I just walked out. That’s one 1hr of my time I could never get back.
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August 2023 by Dara Engelgau
Beware of being scammed!!I am a local and have been getting my pedicures at unails for over a year and they have done a great job.Recently they have started charging you for a chair massage while waiting for your nails to dry. I did not ask for this service nor did I see any sign stating that it was $10. I was charged $60 for my pedicure but according to the menu it was $50.Just be aware- this is not a way to do business and I will be taking my business elsewhereService: Pedicure
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July 2023 by Nicki Minaj
TERRIBLE NAIL SALON OMFG!! do not come here to save your life. most of the staff here are very sweet, patient, considering and overall excellent. however LEO, im presuming the owner has to be one of the RUDEST nail techs i have met. he tried to gaslight my mother into thinking she asked for a full set when in actuality she called and made an appt for fill ins. he proceeded to have a disgusting attitude with her then proceeded to YELL at her in front of everyone that she was practically wasting his time. overall, the entire experience was ruined because of him. save yourself money and do your own nails cause if you are booked with leo you’re in for a treat.
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July 2023 by Ashley Peeples
Great staff, when a walk in came in, they held to my appointment and put us as priority. They did a great job!
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June 2023 by Diana Cardenas
Really impressed with my experience at U Nails. My dip mani feels fresh and light, and my hands have never felt softer from the wax they use at the end. The shape and color (OPI #7) of my nails are perfect. The nail tech, Seven, did it all in about 35 minutes. I left feeling super relaxed from the shoulder/neck massage they give with every mani. And the price is good, lower than other nail salons I've been to. U Nails is unbeatable.
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June 2023 by Kristen Brett
I do like U Nails. I've had a number of great experiences here. However, I went in recently for a regular pedi and gel polish mani and was not happy with how my mani turned out at all. Nails were filed unevenly, which I tried to speak up about, but he clearly didn't understand what I meant. His "fix" did nothing. The paint layers are thin and somewhat transparent over all, and oddly uneven/ lumpy-ish in certain spots. The paraffin wax melter wasn't working for some reason so that ended up skipped and the lotion/hand massage was extremely short especially after the wax wasn't done.Last time I was in I went without an appointment (which was a mistake, be sure to schedule ahead!, they get very busy) it took a while to get seated, but the technician I had that time was wonderful! She flew through which I wasn't thrilled about at the time since rushed work tends to be terrible, but once she was done my nails looked awesome! I really wish I got her name.All in all it's a great place, but if you decide to become a regular, I highly suggest requesting specific technicians. Not all techs here are great.
