Valenti Volkswagen of Mystic is highly praised for its excellent customer service and friendly staff. Customers appreciate the patient and attentive approach of the sales team, especially during the car buying process. Many mention working with staff members like Amodayus Morales, Matt Peterson, and others who are helpful, understanding, and not pushy, making the experience smooth and stress-free. The dealership is known for securing great financing deals and providing personalized assistance, ensuring customers find the perfect vehicle, whether a new car or an EV like the ID Buzz 4. The after-sales service is also exceptional; one customer highlighted that the dealership replaced a car key fob battery for free, demonstrating their commitment to customer satisfaction beyond the sale. Longtime customers appreciate the dealership’s focus on building relationships and maintaining trust, with some mentioning their loyalty over many years and multiple vehicle purchases. Overall, Valenti Volkswagen of Mystic is recognized for its caring staff, reliable service, and dedication to making every customer feel valued. Whether purchasing a vehicle or seeking service, customers consistently recommend the dealership for its professionalism, helpfulness, and outstanding experience.
I had the best experience buying my car with amadayus last week! He was so helpful with picking out the perfect car. Phil and Danny were both so helpful and understanding with the finance part and made it completely stress free! Would definitely go back to them again.
November 2025
Purchased a new car at VW mystic. Great experience working with both Danny and Matt. Really happy with my new car. The process was seamless. Thank you!
October 2025
Recently purchased a new car from VW of Mystic and the experience was great. Peter, Danny, and Phil were very knowledgeable and helpful during the whole process. I've been going to VW of Mystic for a long time (sales and service) and they have never disappointed.