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November 2023 by Jessica Koschmieder
Chris was awesome and he helped us to find our dream Taos. After we bought the car, he called us to thank us for the purchase and gave us the number if we have any questions in the future. Great team and awesome customer service including David and Danny!
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November 2023 by Erin O'Connor
David and Danny were great to work with. They were patient, flexible and went over and above to find a car that I was comfortable with. They took the dread out of car buying with. no high pressure sales, just commitment to the process. Stop by Valenti Volkswagen and ask for David.
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October 2023 by Ben Ivers
Thank you David and Danny for finding me a new car that fits exactly what I was looking for! Throughout the whole process they were both nice, respectful, loyal to their promises, and listened fully to what I needed. There was no pressure at all and they made me feel comfortable throughout the entire buying process.I highly recommend Valenti if you're looking to purchase a car. Thanks so much David, Danny, and Phil the Canadian for the outstanding service!
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October 2023 by Lisa Hamler
I’ve had great experiences with both Valenti Jeep and Valenti Volkswagen, but today I want to publicly thank Dan McDuffee the business manager of Valenti Volkswagen. My daughter’s VW bug had a battery issue that was resolved by the Valenti service team. We picked it up right before the service department closed. So by the time we drove out of the lot service was closed. Her car failed right around the corner so we went back to Valenti and the only one there was Dan in the sales department. The car was not drivable and my daughter needed transportation. Though it wasn’t a sales department responsibility, Dan went above and beyond to find us a loaner to drive while we left the bug to be looked at again the next day. We appreciate tremendously his commitment to helping us and his humor while doing so! He saved the day for us and we are so thankful. The bug was fixed two days later by the great service team (second problem was unrelated to first) and I returned the loaner to Dan. I wanted to let him know publicly how much his care for us and our problem meant to us and that it made the inconvenience of car repair much less significant.Thank you Dan!!!Lisa and Mackenzie
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October 2023 by Robert N.
I look forward to buying a car the same way I look forward to root canal. But working with the folks at Valenti Volkswagen was a real pleasure. I did my homework on-line, was ready to haggle, but kept getting very fair offers that were better than Edmunds and Kelly Blue Book said I should expect. The buying process was a very good and efficient one, and the 'chemistry' among the sales crew was great. Kudos to David E, Dan M, and 'Phil the Canadian' for making the experience something that was quite a bit better than root canal! :-)
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August 2023 by moriah arabas
David and Danny were both very helpful. They found me a car that I was comfortable in and really found me a great deal. They were both very nice and respectful of my wishes.
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August 2023 by Monica Brennan
David and Danny were absolutely amazing! Great to be back in a VW! Thanks so much for the outstanding service!
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June 2023 by Charles Hanley
Dave and John are the best salesman in Ct. I will always buy from Valenti dealers. Danny the financial guy is top notch. Valenti auto gives local non profits ?✅
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March 2023 by Pete P.
Bought a new Tiguan from Dave. The experience was excellent. The manager John was very helpful throughout the process. I felt very comfortable with every aspect of the deal.
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March 2023 by Tiger
Dropped car of for diagnosis and a technician wasn’t even the one to look at the car a service writer is the one who claimed he knew the issue he was the one who drove it and then proceeded to charge me I wouldn’t have minded paying if it was a technician who looked at my car but it wasn’t also multiple attempts to try and reach out for warranty work on my R and they don’t respond to messages or calls when it involves work I would also like to mention that they failed to mention my waterpump was leaking and charge pipes were leaking oil at 49k and I bought the car just over a year ago from them… would not recommend
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February 2023 by Angelina Doak
I absolutely love my newer/used car that David Ervin sold me! The service was quick and they worked with me to get the best deal possible. Danny was also amazing and made my experience great!If you are in need of a new car and are looking for amazing service, go see David Ervin; he’s the best!
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January 2023 by Lisa D.
We recently bought a "new to us" VW Atlas SEL Premium from David Ervin at the Bob Valenti Volkswagen Mystic location. We experienced great customer service while working with him. We came in knowing we were interested in a VW Atlas, but also considered a Ford Expedition when we saw it available on the lot. David was very helpful explaining the updated features for both vehicles as we test drove them, without trying to "sell" them to us. Upon determining we were going to get the VW Atlas, we spoke with the Sales Manager who was able to help us include the items that were important to us. We were told the vehicle needed to be inspected and cleaned and we would need to return on Monday. However, another sales person delayed the inspection process and vehicle delivery by a day when he pulled the vehicle out of the service lineup to allow another customer to test drive it and show the features. This caused the vehicle not to be inspected when it was next in line. Despite that, John Devine, the Sales Manager was able to get everything back on track and we were able to pick up the car the following day. David has been wonderful to work with; he struck the perfect balance between being informative without being pushy. I highly encourage anyone wanting to purchase either a new or "new to them" vehicle to reach out to David. He is the perfect ambassador for the Valenti Auto Sales group.
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January 2023 by Steve Rush
Top Notch Customer Service! I waited nearly 2 years for this car to get to me, but it is home! I have done all my VW purchases and service at Valenti VW so I knew they were great, but this deal took it to a new level.Valenti could very well have sold this car to other customers and made more money but they honored the deal they made with me and put returning customersand relationships above be a few bucks.The level and care I received from my salesman Nick Shabenas was above and beyond. Nick took care of everything he needed to promptly, and was a strong voice in ensuring this car made it to me. Nick worked the details behind the scene, and made delivery as smooth as possible . Literally in and out in a little less than an hour for a new car purchase! Just insane. Thank you again Nick, and also thank you to John Devine, Dan McDuffee and of course Mr. Valenti.If you are in need of a car go see Nick Shabenas, we will do you no wrong!
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November 2022 by Mike DePascale
Worked with Nick and Danny. The owner also spent a few minutes with us. I generally hate this experience but I think the guys here made it as smooth as it could have been. Thanks and even though it’s not a VW, I love my truck!
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November 2022 by Hayden R.
Buying a car is always a nerve-wracking experience which is why I'm so thankful that I found Chris Donahue at Valenti at VW. Chris quickly found my husband and I cars that were conducive to our lifestyles (lots of commuting!) and now he's helping us to find another. Whether you're apprehensive about finding a car and need help or know exactly what you're looking for - Chris is your guy!
