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“I was in the Storrs branch recently, very nervous to ask for several years worth of statement copies. I knew it would be a time consuming task so I felt sorry for needing to ask. Everyone was super friendly and welcoming! Neil was the unlucky one having to help me but went way above and beyond. He did this tedious task with a smile, great attitude and kept reassuring me it wasn't a problem at all. I felt so much better. Every place of business needs a Neil! He sure helped me get through a tough day and I really appreciated it.”
“Thanks much to Kyle Norton , he was incredibly helpful in opening a new account quickly. Even though it’s close to last business hour. He was patient, professional, and made the process stress-free. Thank you!"”
“This location has a great staff as opposed to the Willimantic CT location which by the way are terrible at customer service. Janet has worked with me and is amazing and Andrew from this location also has been nothing less than great. Andrew gas been helping me out with an issue and he's nice and friendly. Highly recommend Key customers to this Storrs CT location.”
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“Hello My Name is Jennifer I have been having Key Bank Account for Me Since the Year 2022!!! I am Handicapped with Cerebral Palsy Disabilities and I Permanently Paralyzed on my Left Side!!! Every Since I had Opened Up My Bank Account with Key Bank All the Time the Employee's are Very Understanding and Very Friendly and Extremely Helpful with All Of My Personal Bank Stuff that I Needed to Take Care of for Myself!!! The Key Bank Employee's Never Ever Rushed Me at All they Let Me Take Care of All My Personal Business at the Bank!! They are Very Respectful and Kindness to Me!!! I am Truly Happy and Blessed that I had Opened My Bank Account for Me in the Year 2022!!!! With Me having Cerebral Palsy Disabilities and I have a Learning Disabilities it's Very Important to Me that I Feel Comfortable with My Personal Bank Stuff at this Bank!!! Thank You Every Person at the Key Bank in Storrs for being Understanding and being Positively Supportive and Make it Easier for Me to do My Personal Bank Stuff for Me at the Bank!!! Thank you for being Respectful and Extremely Helpful to Me Every Time I Go to the Bank!!! Thank You!! From. Jennifer ?❤️??? ??♥️???????????????”