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December 2024 by Jessica Berkowitz
AWFUL branch. Avoid at all costs. Wasted 20 minutes of my life waiting to cash a check they told me they couldn’t cash because it was written to two people. I have cashed an exact check like that MANY times AT THIS BANK. If it wasn’t meant to be cashed why did you cash $30k of checks in the exact same format previously??? Exact same payee. This branch is BEYOND INCOMPETENT. Maybe try to hire people with brain cells??????
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November 2024 by Zack Aatef
I wish I could give them no stars at all this Bank has a bunch of Lazy and unprofessional Employees I ever seen I was there on the Sunday trying to make a deposit 15 minutes before closing and this lady Starting to give me a bunch of questions about coming in a little earlier for depositing money Rather than giving me all those questions she could’ve just take the money make the deposit within couple of minutes She just wasted my time until the last minute for them to be closing the bank. She called out her manager to tell me that they are not gonna be able to make the deposit for me due to it was not Enough time when I was there 15 minutes ago That’s just unprofessional
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August 2024 by Peter Aspinwall
Been going here for months and they have ATM issues almost every time, making it either inconvenient or impossible to make ATM transactions. They don’t put up a sign, you’ll just wait in a long line of cars before finally realizing the ATM is broken, when which you’ll go inside and wait to maybe or maybe not find the one inside working.
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July 2024 by Mohammad Yasin
They are very rude and not good service
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July 2024 by Daniel Beliard Jr.
If you don’t got to go there just find another branch. This branch got to be the worse star bank ever. Bunch of old ppl working here, that’s slow Af. Hire younger ppl that are faster
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June 2024 by Shannon Police
I went just for atm. They have one inside the lobby. Was 2 others waiting. There's also a drivethru that had atm around the back that i didn't realize. Decent sized lot. Handicap accessible. Easy on and off stratford ave.
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March 2024 by Angelique Isidor
Poor customer service
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January 2024 by Angeliqeu Knight
Great staff
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January 2024 by Steve Wilco
The manager or customer service guy with the messy facial hair and 2 dollar suit from the dollar tree and some sneakers from Marshall’s needs to find a new job. Horribly ran place. Made us wait over an hour only to say he can take all the people in front of us due to an “appointment” weird place. Horrible customer service. And that man or should I say little boy needs a new profession. And Someone pleaseeee help this child dress himself in the morning.On another note. The security guard was prob there best worker. Nice guy.
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January 2024 by Gino Cuzzi
Went in my lunch break to get a new debit card. Quick easy thing turns into a huge fiasco because of my number changing. I wasn’t told it would make it so my debit card wouldn’t come for 7-10 business days until after I changed my number. Tori misinformed me, or neglected the fact that it would make it so I couldn’t get a debit card that day. I have bills to pay it’s the holidays, money is tight and she absolutely pearl harbored me with this. Changing my bank the minute I get out of work. Costed me money and my time because Tori wasn’t trained correctly. Half hour of my time at work, bills unpaid on a Friday so will have late fees. It’s my fault I lost my debit card at and unfortunate time. But it is TD banks fault for having an unqualified person dealing with other peoples money. I should have been told about the the delay because of the number change before I agreed to change it.
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November 2023 by Libby Scott
I had a great experience with Mariah.
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September 2023 by Doug Marshall
Tori was so helpful, thank you very much
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January 2023 by E R
Had me wait just to tell me I had to wait about another 15 minutes just for a notary
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December 2022 by Lori Galligan
Just opened personal and business accounts with this branch. Very nice people but if you want to get them on the phone, it's impossible. They do not answer and I've tried several times to call over a period of a couple of weeks with simple questions about my account
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June 2022 by Betsy Mclaughlin
Love this bank. Everyone is friendly and helpful. Drive-up ATM is convenient.
