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June 2023 by Luke M
Came here to get my pistol permit notarized, mind you this is the very first time I’ve ever had to get a notary. The clerk was completely useless and was more focused on giving a woman at the window next to us emotional advice, rather than explaining to me the process. She then got annoyed that I didn’t understand what to do and proceeded to tell me I needed to come back after realizing I signed in the wrong place. Thank god the manager over heard us and offered to reprint the form for me. She called me into her office, notarized and explained everything to me incredibly nicely! So I guess if you need a bank therapist this clerk is your girl.
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February 2023 by Jacob Cometti
Bad customer service. Go with a better bank
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January 2023 by Daniel James
Lied to me at the counter that they had enabled overdraft protection. Their overdraft notices take 9 days to reach my house in the same town. Scummy
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October 2021 by Joey Big Things Poppin
Started off very professional opened my account made my deposits and now 3¹/² weeks later still no debit card. Called October 1st and waited on hold because of short staff I was told please hold again I hung up. Called today October 2nd they're already closed on a Saturday!
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October 2021 by Teresa DeMaria
I love the staff there...always very friendly and helpful. My only complaint would be about the ATM's at this location...they are often broken down, under repair or eating my card. And just this morning I went there before they were open and BOTH the inside and the outside ATM's were not working...very frustrating bec now I have to wait until they open at 9am to start my day!
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April 2021 by Terri DeMaria
I love the staff there...always very friendly and helpful. My only complaint would be about the ATM's at this location...they are often broken down, under repair or eating my card. And just this morning I went there before they were open and BOTH the inside and the outside ATM's were not working...very frustrating bec now I have to wait until they open at 9am to start my day!
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June 2020 by Richard Pacelli
In line at drive up behind 1 car for 20 minutes today. Should not take that long at the drive up. Was very disappointed in service. Never actually did my banking at all. Will never ever bank at this branch again. Would rather go 20 minutes out of my way then bank at the Barnum Ave branch. Will tell people to avoid this branch!!
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May 2019 by Lilly Varvella
being a teen and new to banking, i have questions. when i go in to do little things and i have any question i am treated very poorly and some people are very rude. just this week i asked something and was told to wait for someone to answer it. first of all no one said to sit and wait or that they'll be with me soon. so then i sat and waited a good twenty minutes and when the opportunity came i heard one of the tellers say, loud enough for me to hear, “it's okay, she's on her phone†with clear attitude in her voice, which i find very unprofessional. i won't be returning to this one!
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March 2019 by Charles
This is without a doubt the best bank I have ever visited. I would like to give a shoutout to Nicole I for her professionalism and her interest for the best of her banking costumers. I have never met such a banker that puts such effort professionalism kindness and fun at the same time while talking about products and services that fit me best. Without a doubt my priority location for Webster banking all because of the experience I've had with this teller. Thank you Nicole you're the best!!!! I really don't doubt you will be a manager anytime soon. You deserve it!
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March 2017 by rose cappellino
Helpful staff. I just don't like Webster anymore and have switched banks.
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March 2016 by Diana Aguilar
Love going here... Love the tellers all of them
