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“This was my first ever visit to Petersen's Hdwe. In terms of my visit. From start to finish everyone was very professional and provided me with excellent customer service. I am not a local resident. However if the need arises, I will definitely stop by Petersen's Hardware again.”
“I stopped by And needed help printing a return label and was helped by a young man named Noah, he was extremely helpful and very knowledgeable and kind.. thought people should know how nice people are treated at Beman’s 🥰”
“Scott and his team are the best. They are attentive, knowledgeable, and courteous. For a small store, it it surprisingly well stocked, clean, and well organized.
On top of that, Scott is a huge supporter of Windsor, always helping out. Can I give them 6 stars?”
“I explained what I was trying to do and the employee was very helpful and friendly in matching the screws I needed. You cannot get this level of customer service in most stores these days.”
7:30AM - 5:30PM
10 Station St, Simsbury
Hardware Stores
“Support your local small business stores. I go here pretty frequently to get screen repairs and screws and staff has always helped me, thanks Welden 😄”
“Nice store in a quiet area in this plaza. There are security guards driving around but it didnt seem like an unsafe place. Loaded up on stuff here and the staff was very helpful. Recommend to anyone looking for a good deal on some low use tools for the average homeowner.”
“As the owner of a medium sized plumbing company I cannot speak highly enough of the assistance we receive from the folks a Pioneer Valley. They have always come through for us and always put in the extra leg work when difficult to answer questions arise.”
“Mike is a true professional in the area. Goes above and beyond to accommodate every need I had. Can't thank him enough and his team. A huge help on every project.”
“I purchased a used welder and called for info on getting one of my tanks filled. I knew nothing about this process. Kylee (spelling?) was very helpful over the phone but really needed to see what I had to make sure they could help me. I stopped by and was very pleased with the service and information I received from Kylee and Hal. Great experience. This isn't the closest place for me to go to but I'll be sure to return.”
“A small tension spring broke on my new Ferris mower. I called my closest dealer in MA and they said they didn’t have, didn’t check anywhere else, and said we’d have to order and be a week at least. It’s spring and tons of rain, I couldn’t wait. Called Sudden and gentleman said he didn’t have, but he then checked other locations, which didn’t have either, but he said I could order and since he was already ordering from Ferris he could add to the order. They received it the next day and even took the time to help disassemble their showroom mower to help show me how to install it. Fantastic experience and willingness to help even though I didn’t purchase the mower there. They’ve got a new customer now, thank you folks.”
“Great hardware store. They have just about everything you might need! From screws to paint to mowers, snowblowers, to gardening supplies and more. They are always willing to help with any questions you might have.”
7AM - 5:30PM
10 Allen St, Springfield
Hardware Stores
“Amazing engaged long-term staff at this community centered store who understand old homes, small businesses and our community. They have never failed to help me to identify whatever little "thing a ma jig" that I am looking for. I have been shopping here for years and am so grateful that they exist.”
“I have been buying my lawn supplies from this company, specifically this location, for over 25 years. Every since the company was named Lesco, the staff, John in particular, have been a wealth of knowledge and better yet kind and personable. Your experience more than likely will be very similar.”
“My favorite and only heating and air supply house. Shoutout to Kieth, and Jay, idk what I’d do without you guys. Professional or a homeowner looking to DIY, these guys will take care of you.”
“Never had a bad experience at any of the Rocky's stores. The employee's are always customer driven . They always seem to enjoy being there and helping you find what ever you are looking for.”
“Great small business to get your hardware. Nice people that are always really to help you find what you need. Best propane prices in the state and they will fill most size tanks”
“Helped me find what I needed to repair a machine. When they didn't have the part that would fit, the sales associate gave me the specs for the part that I needed. They also recommended I visit a local competitor who may have had it in stock if I needed it right away”
“This review is way overdue. We received outstanding customer service from Victor S. in the paint department. Knowledgeable, friendly and professional. Very pleased, highly recommend. In addition, we were extremely pleased with the help we received from Sean K. , the service desk supervisor on 11/26/2021 who successfully resolved an issue to our satisfaction. Both were a pleasure to work with and we will continue to shop at this Home Depot over others in the area.”
“Very knowledgeable staff, always willing to go the extra mile to get you what you need. I’ve been doing business here for 20 years and I look forward to 20 more.”
“Bought a new Rikon lathe, stand, tools, pen supplies, etc., Got home and started turning right away. Three days later I get a flyer from Woodcraft with same lathe $150 cheaper. Manager told me he'd honor lower price. No issues. I finally got back to store about two weeks later and he gave me $150 gift card and I ended up using it that day, plus some, for more turning supplies. Don't have any real woodworking stores in Capital District of NY, so he's got my business.”
“Our contractor and architect recommended Torrco for fixtures for our new kitchen and bathroom. The showroom is beautifully designed and there were lots of samples to see. We worked with Sarah who quickly understood our taste and steered us in the right direction. She was attentive throughout our long build-out and always very responsive. We received expert advice and high quality products. It was a great experience and one-stop shopping for everything we needed.”
“Great electric supply house. They have a large selection of products in stock and the staff are knowledgeable and friendly. I have been going here for many years and I will go there for many more.”
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“Extremely knowledgeable and helpful. I go in once or twice a year. Everyone is always friendly and willing to help. This last time they did not have the obscure nut I was looking me for, but were able to tell me the size and suggested other places I might be able to find it. 10/10 would recommend”