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December 2020 by Angel M.
The worst bank and very selfish, Christmas eve, they online hours said they will close at 6pm , went at 2pm said all branches close into monday not Saturday but monday so for those without a ATM card are stranded for Christmas and snow storm, no other bank i looked up did this only thomaston savings bank , well time for family and i to change banks , most selfish mood possible and very unprofessional when talking customers service. Keep away from banks like this one.
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May 2020 by Tracy K.
This bank is the best bank I've ever experienced the pleasure of doing business with. They are professional, yet friendly and always very efficient. Thank you for being "My Bank".
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January 2020 by J M.
One of the most dysfunctional organizations I have ever had to deal with. I call because I have an issue with my account and I can't hear the CSR because if the laughing and giggling there, sound like they are in a bar during happy hour. The only reason I deal with them is because it's the closest bank to me but now time to change. My advise is to don't get involved with this bank!
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September 2018 by Gary K.
Having a problem with this bank on automatic renewal of a CD for my 88 year old mother in assisted living. I am giving them a week to try and work it out. Stay tuned.
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November 2017 by Kaitlyn A
Not just good, but excellent service is provided at this bank. This the better of the two TSB's in close proximity in Thomaston.
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October 2017 by Ms. Frances M. Batista
I loved working with Mark Crook from start to finish for a commercial property we purchased a few months back. He was very professional and knowledgeable and when we closed, he brought by a wonderful congratulatory box of chocolates. What a nice touch! His customer service is first class. Please see him for all of your commercial lending needs!
