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August 2023 by Simone Lelchuk
Excellent customer service from start to finish. I first inquired about a product and Lauren was super helpful walking me through the options and actually finding a better product for me. Scheduling delivery with Christina was super easy and smooth. And then delivery was perfect and the guys even helped me move some of my own gym equipment around. Highly highly recommend! Thank you!!
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June 2023 by Barry Winnick
They provide prompt and great service. We recently moved to Connecticut, and I required a reinstallation of my equipment, which their technicians did for a very reasonable fee. Great value.
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June 2023 by K BJ
Five star customer service all the way! I am very happy with Used Fitness Sales, Thomaston, CT.Great job to Christina L! She was very responsive and provided excellent support.
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April 2023 by Andrew Ashworth
Purchased a single STARTRAC treadmill….perfect condition. Great service, quick delivery and great communication. Lauren was awesome!
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December 2022 by Iron Aesthetics
I had attempted to find different companies to purchase some of my old equipment and to buy new equipment from but none of them could come through until I found Used Fitness Sales. From the initial communication all the way to delivery and installation, the process was smooth, quick and easy. Lauren the sales the rep was always quick to respond to any questions; and the guys delivering the equipment were super efficient and helpful.
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December 2022 by Brad Davis
We had a great experience buying a recumbent bike from them.Lauren was very helpful, they had a very good price, and delivery was quick. Thanks.
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November 2022 by Jim Hunt
Great company. Very professional and efficient. Top of their game. I highly recommend them! Great quality, service and pricing in one place!
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October 2022 by Nicholas D
Lauren's service is second to none. She responded shortly after I inquired about the used Parabody Smith Machine and answered every question I had about the machine and delivery from CT to Long Island. Lauren even continued to help me after the sale and delivery making sure that I was happy with the machine. Buying a used machine that you can't try because it's already disassembled is a tall order but the machine is practically brand new and has far exceeded my expectations so I can't say enough about Lauren and her team at Used Fitness Sales. I look forward to buying more equipment when I'm ready to add to my home gym. Thanks again!!
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September 2022 by Cheryl Clarke
I purchased equipment to outfit a gym for my school staff. From the very first phone call, I knew this was the place! Lauren was informative, got right back to me with answers to my questions, and arranged for a super fast delivery. On the day of delivery, Bobby and Eduardo were right on time, smiling and extremely hard working! They explained the equipment to us and made sure everything was working before they left. They shared in our excitement! I could not have asked for a better experience and will definitely recommend/be back for more equipment. Thank you, thank you!
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September 2022 by Sudip Chahal
When buying expensive used fitness equipment, the person behind the sale is ALL important because the potential for significant repairs is always there. Without excellent post-sales support, the odds of being left holding the bag is high. Mike Ruggia of Used Fitness Sales is extremely reliable and stands behind his sales 100%. Purchase from him with confidence that if there are any issues with the product he will go the distance to ensure that the problem is addressed to your satisfaction.Strongly recommended.
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September 2022 by Chris Balboni
We purchased a Precor machine from Used Fitness Sales in 2020 and their customer service was excellent from the start- particularly in helping us sort out shipping/delivery on such a heavy item across the country.The equipment was everything we hoped it would be, but after two years of heavy use, we did have a part break. Not unexpected, and certainly not UFS's fault. We reached out to UFS with a question about our machine's serial number (it had worn off over time) not expecting any kind of technical support, and to our surprise they were extremely proactive in helping us diagnose the problem. UFS asked more questions and provided more information and potential solutions for our issue than any of the nearest equipment repair technicians I spoke with for two weeks.I can't express enough how helpful Used Fitness Sale's support has been: We live in a very rural area and the nearest technician has to drive 3 hours to work on our machine, so knowing *exactly* what the problem is when making a service appointment will save us literally hundreds of dollars by ensuring a tech doesn't have to make more than one trip to us. Used Fitness Sales made that possible. This is a quality company and I would absolutely purchase from them again.
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March 2022 by Doug L
After much research and comparing availability, cost and quality, "Used Fitness Sales" was high above the pack. Make no mistake, "Used Fitness Sales" is the one-stop source for quality commercial cardio equipment. Their team of professionals stand behind their refurbished equipment, guaranteeing your complete satisfaction.
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February 2022 by Joe DeFranco
I’ve been in the fitness industry for over 25 years. During this time I’ve dealt with a LOT of different companies/people.. I can honestly say that dealing with this company (Used Fitness Sales) was one of the easiest/most professional experiences I’ve ever had. They were extremely responsive, answered every one of my questions, and the delivery was prompt and EASY (which is VERY RARE when dealing with fitness equipment!!!) I will be purchasing from them again & would highly recommend them to anyone reading this right now! -Joe DeFranco, Owner, DeFranco’s Gym (Host, Industrial Strength Show)
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January 2022 by Arsen's Training
Mike and his crew are top notch. I hired his company to move an entire gym and he promised he could do it in one day. He kept his promise. My gyms move schedule was a little hectic, mike was EXTREMELY flexible with schedule and equipment pick up and drop off locations. He brought his crew in on day move and they got to work.. they not only moved the equipment but also organized everything for us in the new facility and managed to dismantle the old gym to bare bones all in ONE DAY. This company means business and I will recommend them to anyone I know! ??
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October 2021 by Ben Gilliam
I have been purchasing used and refurbished equipment from Mike for many years. After this many years he is a well trusted friend. In the beginning I obviously didn’t know him as well. Literally every single purchase ever has exceeded my expectations by a mile. Today’s purchase may be the crown of them all! A beautiful refurnished stair mill! It’s just awesome! UFS is reliable, trustworthy and prompt! I wish I could give constructive criticism but there just isn’t any to give! They are the best. They have even shipped equipment to friends from all over! Thank you Mike! You are a valued friend and an amazing asset!The other equipment you see in my photos are also 100% from Used Fitness Sales! Top shelf!