-
February 2024 by Katie Higgs
This place is truly incredible, it is the best vet we have ever been to. They are so loving and kind to our dogs, I would give them 10 stars if I could!
-
January 2024 by Leslie Musotic
Great staff and vets
-
January 2024 by Debby Foley
We have used ACE for the last 3 yrs without problems that weren't solved within a day. Billing included. Very knowledgeable staff that's goes the extra mile for you and your furry or feathered friends!
-
January 2024 by W F
Always kind and helpful. Waiting a while to get in as a first time patient but once I was in I was happy I waited.
-
January 2024 by Amanda Mimande
Animal Care Experts is an awesome vet. We have three dogs all with their own fun issues (lol) and the staff here is always kind, helpful, and understanding. They are great with all our pups. We keep going even though we have moved a distance. It just goes to show the trust and rapport we have with everyone here! Absolutely recommend.
-
December 2023 by Mike
The vet and staff there are always so kind, thoughtful and they know their jobs well.
-
October 2023 by Sylwia Helwig
Comment on the clinic owner's replay:Justifying the reprehensible attitude of yours employees with my alleged aggression and inappropriate language is a huge abuse and burying a head in the sand against responsibility for the lack of their professionalism and empathy and blatant manipulation of facts.Yes, I was angry, but anger is not aggression. The difference between anger and aggression is like the difference between a children's camp and a prison. Everyone experiences anger because it is an emotion. My anger was caused by the fact that the health of my family member, my dog, was a priority for me, and for you it was only business. Regards, Sylwia Helwig****I discourage everyone from contacting their beloved pet with this place, especially with Dr. Weissbach, who lacks professionalism and empathy, sent my dog back with an ear infection, claiming that it was a superficial change, probably caused by my dog's allergy. When the ear pain worsened after a few days, I went to this clinic again. I didn't give up when they wanted to make an appointment for me only in 3 days. My dog needed help immediately. And only because the obvious infection was previously ignored. Effect? Yeast in both ears.Before this happened, I made an appointment for neutering. During a visit preparing for the procedure, and after checking my dog's teeth, Weissbach suggested removing the dental calculus in the neutering procedure, which I gladly agreed to, as it would spare the dog from having to go to anesthesia twice. However, after I dared to point out the doctor's lack of professionalism, it turned out that the earlier proposal to remove the calculus no longer valid. It was explained to me by a rude manager that it was impossible, that the doctor offered such a thing to me, that I must have understood it wrong, and that it was Dr. Weissbach word that counted, not mine. The whole conversation revolved around the opinion, unspoken loudly by the manager, but conveyed suggestively between the words, that I didn't understand because... English is not my native language.Due to such behavior, I did not allow the castration to be carried out, I took the dog and I will never go back there again. I should have done it several years earlier, when I went to them with my dog, which was suffering from severe stomach pain and refused to eat or drink. Since the dog is allergic, after examination the doctor said that it was definitely a consequence of allergies and prescribed him medications. The dog was still suffering, so we went to the emergency room at Tufts Hospital at night. And it turned out that the cause was not an allergy, but a bottle cap that my dog had swallowed. I cannot add that an intestinal sensitivity and gluten allergy, even though AEC took care of my dog, were diagnosed only by Tufts Hospital.Lack of professionalism, dishonesty, manipulation of facts, prejudice based on nationality, that's what happened to me.I think this place should be subjected to some control by a higher authority.Respecting the potential recipient of my opinion,Sylwia Helwig
-
September 2023 by Sylwia H
I discourage everyone from contacting their beloved pet with this place, especially with *** *, who lacks professionalism and empathy, sent my dog back with an ear infection, claiming that it was a superficial change, probably caused by my dog's allergy. When the ear pain worsened after a few days, I went to this clinic again. I didn't give up when they wanted to make an appointment for me only in 3 days. My dog needed help immediately. And only because the obvious infection was previously ignored. Effect? Yeast in both ears.Before this happened, I made an appointment for neutering. During a visit preparing for the procedure, and after checking my dog's teeth, ********* suggested removing the dental calculus in the neutering procedure, which I gladly agreed to, as it would spare the dog from having to go to anesthesia twice. However, after I dared to point out the doctor's lack of professionalism, it turned out that the earlier proposal to remove the calculus no longer valid. It was explained to me by a rude manager that it was impossible, that the doctor offered such a thing to me, that I must have understood it wrong, and that it was ********************** word that counted, not mine. Due to such behavior, I did not allow the castration to be carried out, I took the dog and I will never go back there again. I should have done it several years earlier, when I went to them with my dog, which was suffering from severe stomach pain and refused to eat or drink. After examination the doctor said that it was a consequence of allergies. The dog was still suffering, so we went to the emergency room at ***** Hospital at night. It turned out that the cause was not an allergy, but a bottle cap that my dog had swallowed. Sooner, an intestinal sensitivity and gluten allergy, even though AEC took care of my dog, were diagnosed only by ***** Hospital.Lack of professionalism, dishonesty, manipulation of facts, prejudice based on nationality, that's what happened to me.
-
September 2023 by Lisa Marquez
I brought my friends fur baby for her visit when her parents went away for the weekend. I haven't been there in years. I love the kitty corner. They are so nice. They were super sweet to Sally girl. I would definitely recommend this vet to anyone looking for caring loving people.
-
September 2023 by Debra Hunt
I want to thank Dr Li and her associates for the wonderful end of life care they gave to my pug Bella. They were informative, compassionate; and loving at my most difficult time. It made this horrible time in my life a little more bearable. Bless u all from the bottom of my heart. Love, the mom and family of Bella Hunt
-
August 2023 by Sandra Macaulay
ACE vet is professional and loving to our pets.
-
July 2023 by Rob Stewart
Great, caring staff. They really treat the fur-babies well. Highly recommended!!!
-
June 2023 by sean trindall
You guys are great. We are very happy with the service you provide. We have been bringing our pets here for the last 8 years. Keep up the good work!!!
-
May 2023 by James Jarvis
Very awesome. Staff is always friendly and helpful. Love bringing my animals here.
-
May 2023 by Creative Sews
The best veterinary care you can find. Treated with kindness and respect of questions. Very knowledgeable and friendly staff. My most precious family member is always in the best of hands.
